Credit Card Application Status Check


Tracking your credit card application status is essential to stay updated on approval progress. Most banks in India offer online and offline methods to check the status of your credit card application. You can track it using the bank’s website, mobile app, customer care number, or by visiting the branch.

Typically, you’ll need details like your application number/reference number, mobile number, DOB or PAN card. Whether you’ve applied for an HDFC, SBI, ICICI, Axis, or any other bank’s credit card, checking the status helps you plan better. Stay informed and ensure a smooth credit card approval process with timely status updates.


Check your credit card application status easily through online banking, mobile apps, customer care, or branch visits. Use your application number, mobile number, or PAN to track progress for banks like HDFC, SBI, ICICI, and more.

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Table of Contents:

Ways to Check Credit Card Application Status

Banks support the applicants by providing numerous options to choose from, as per the user’s comfort.

These include online and offline methods such as:

Mode Method to Check Credit Card Status
Online Net Banking
Mobile App
Email Enquiry
Application tracker (Reference number)
Application tracker (PAN card)
Application tracker (Mobile number)
Offline Customer service
Missed call service
SMS
Branch Visit

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Track Credit Card Application Status Online

Banks offer net banking services as a comprehensive summary of all your banking activities. Here are the following ways on how to check your credit card application status:

Check Credit Card Application Status on Bank’s Website

You can check your credit card application status on the bank's website in multiple ways.

Most banks provide a dedicated webpage for tracking your application status, while some banks allow you to know your card status using the net banking feature as well.

Credit Card Application Status Using Net Banking

  1. Visit the official website of your respective bank.
  2. Enter your dashboard using your user ID and password.
  3. Click on the ‘Cards’ section.
  4. Choose your credit card section and choose ‘Track Application Status’.

Credit Card Application Status Using Application Tracker

  1. Enter the official credit card tracker for your bank.
  2. Enter your application ID/ reference number/ request number in the provided space.
  3. Verify with OTP and your application status will be displayed.

Track Credit Card Application Status via Mobile App

You can use the official mobile application to check the status of your credit card application remotely. You can check the status using the mobile application by:

  1. Open the mobile application.
  2. Log in using your MPIN or biometrics.
  3. Check on the ‘Cards’ section.
  4. On your card section, you can find the ‘Track your card’ option.

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Check Credit Card Application Status Offline

Banks also offer various offline methods to track your credit card application. These include options like tracking using SMS, customer care support, and branch visits.

Check Credit Card Application Status by SMS

Customers can use the SMS enquiry feature offered by most banks to fetch the status of their credit card. It can be done by sending a text message with the right keyword from your registered mobile number to your bank’s number.

Every bank has a unique format and keyword for sending the text message. Following is a list of the most popular banks in India:

Bank Name SMS Number Keyword Format
State Bank of India (SBI) 567676 CCST <Application Reference Number>
HDFC Bank 5676712 CREDIT <Application Reference Number>
ICICI Bank 5676766 ICICI <Application Reference Number>
Axis Bank 5676782 AXISCC <Application Reference Number>
Bank of Baroda 8422009988 CCST <Application Reference Number>

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Credit Card Application Status by Calling Customer Support

Customers can also check the credit card application status using the customer support function of each bank. This also eliminated any confusion that is commonly encountered during the SMS feature.

Below is the list of all the major banks and their respective customer care numbers.

Bank Customer Care Number(s)
SBI 1860 180 1290 or 39020202 (prefix local STD code)
Axis Bank 1860 419 5555 or 1860 500 5555
HDFC Bank 1800 266 4332
IDFC First Bank 1860 500 1111
ICICI Bank 1860 120 7777

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Check Credit Card Application on Visiting Branch

Customers can check their credit card application status directly from the nearest branch itself. This is one of the most conventional and effective methods.

You can locate the nearest branch on the official website or in third-party apps like Google Maps.

Be careful to carry certain details with you on your visit to the branch for checking credit card application status:

  1. Application number
  2. PAN card
  3. Registered mobile number
  4. DOB mentioned ID proof
  5. Passbook (in some cases)

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Documents to Check Credit Card Status Online

There are a few documents that are necessary to check your credit card application status online.

These are

  1. Application Reference Number
  2. Application Form Number
  3. PAN Card Number
  4. Mobile Number and email address
  5. Identity proof with DOB

Application form number and application reference number differ slightly in various aspects.

Track Credit Card Application Status of Top Banks

Different banks offering different credit cards, have their respective application tracking systems and status updates to help users be informed. Let’s go through the bank-wise updates from below:

SBI Credit Card Application Status

The State Bank of India offers a lot of ways to check your SBI credit application status. These include methods like:

Methods Details
Application tracker Application reference number
Form Number
Date of Birth
Customer care 1800-1234
1800-2100
1800-11-2211
1800-425-3800
Branch Visit You can use the branch locator from the website or Google Maps to find the nearest branch.

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Axis Bank Credit Card Application Status

The Axis Bank credit card application status tracking methods provided by the Bank include:

Methods Details
Application tracker Application reference number
Form Number
Date of Birth
SMS feature Format: ‘DISBURSAL
Send to: 5676782
Customer care 1800-103-5577
1800-209-5577
1800-233-5577
Branch Visit You can use the branch locator from the website or Google Maps to find the nearest branch.

HDFC Credit Card Application Status

The HDFC credit card application tracking can be done using methods provided by the bank, like:

Methods Details
Application tracker Application reference number
Form Number
Date of Birth
SMS feature Format: CCSTAT your application number
Number: 5676712
Customer care 1800-266-4332
Branch Visit Visit the nearest HDFC branch with the application reference number

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IDFC Credit Card Application Status

IDFC Bank offers the following options for its customers to track their IDFC credit card application status:

Methods Details
Application tracker Application reference number
Form Number
Date of Birth
Customer care 1860 500 1111
Branch Visit Visit the nearest IDFC branch with the application reference number

ICICI Bank Credit Card Application Status

ICICI Bank offers the following options for its customers to track their ICICI credit card application status:

Methods Details
Application tracker Application reference number
Form Number
Date of Birth
Customer care 1860 120 7777
Branch Visit Visit nearest ICICI branch with application reference number

Kotak Mahindra Bank Credit Card Application Status

Kotak Bank offers the following options for its customers to track their Kotak credit card application status:

Methods Details
Application tracker Application reference number
Form Number
Date of Birth
SMS feature CCAPP your 13-digit application number
Number: 5676788 or 9971056767
Customer care 1860 266 2666
Branch Visit Visit the nearest Kotak branch with the application reference number

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IndusInd Bank Credit Card Application Status

IndusInd Bank offers the following options for its customers to track their IndusInd bank credit card application status:

Methods Details
Application tracker Application reference number
Form Number
Date of Birth
Customer care 1860 267 7777
Branch Visit Visit the nearest IndusInd branch with the application reference number

RBL Credit Card Application Status

RBL offers the following options for its customers to track their application status:

Methods Details
Application tracker Application reference number
Form Number
Date of Birth
SMS feature Format: RBLAPP
Number: 9223366333
Customer care 022-62327777
Branch Visit Visit the nearest RBL branch with the application reference number

Standard Chartered Bank Credit Card Application Status

The Standard Chartered Bank credit card application status can be done by following options:

Methods Details
Application tracker Application reference number
Form Number
Date of Birth
Customer care 6601 444
3940 4444
Branch Visit Visit the nearest branch with the application reference number.

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HSBC Credit Card Application Status

HSBC Bank offers the following options for its customers to track their HSBC credto card application status:

Methods Details
Application tracker Application reference number
Form Number
Date of Birth
Customer care 1800 267 3456
1800 121 2208
Branch Visit Visit nearest HSBC branch with application reference number

Credit Card Application Status Updates & Meaning

Once you have successfully opened your credit card application tracker, you will be able to see your application status as one of the following options below.

Application Status What It Means
In Progress Your application is being reviewed, including steps like document verification.
Approved Your credit card has been approved and will be dispatched soon.
Dispatched Your credit card has been shipped, and tracking details will be shared via SMS or email.
On Hold Your application process is paused and additional documents or verification are required. Contact customer support for details.
Rejected Your application has not been approved. You can contact Kotak Bank for clarification.

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Frequently Asked Questions

You can check your credit card status online using various features and methods offered by the bank, such as an online application tracker, customer care services, SMS services, or even branch visits.

You need to have your registered mobile number along with your application reference number, application form number, PAN card, or date of birth details.

Through most processes, you can get the result almost instantly.

While some banks offer such functionality, most of them don’t support this feature. However, you can choose the option to contact their customer care.

Yes. You can contact the bank through their toll-free number and ask for your credit card application updates.

‘In progress’ means that the application is under review, with the submitted documents to verify your eligibility for the applied card.

If it has only been a couple of days since you have submitted the application, your profile might be under review. However, if it has been long enough and there is no change in your application status, you can contact your bank using customer service.

Yes. You can use your registered mobile number and date of birth details to check your credit card application status online.

The primary step is to understand why your application got rejected. It might be due to weak supporting documentation, a low credit score or you simply didn’t meet the eligibility.

There are some simple steps one can take to speed up the process.

  • Apply online
  • Choose the right card for your profile
  • Provide all necessary documents accurately
  • Maintain a healthy credit profile

No. Checking your application status has nothing to do with your credit score. Hence, it will not be affected.

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