Bank of India (BOI) Personal Loan Customer Care Number

Bank of India customers can reach out to the bank’s customer care unit through a dedicated helpline with 24*7 help for personal loan services and retail banking products. This is BOI Personal loan customer care number includes various loan services like BOI personal loans, education loans, home loans CASA term insurance, and more. Hence, from helping you apply for a loan to guiding you through banking services, BOI’s customer care provides service with utmost efficiency and promptness.

If you are looking for any help from the BOI customer care department related to the bank's services, read further.

BOI Customer Care Toll-Free Number 1800 103 1906

BOI Personal Loan Customer Care Details

Customer care department of Bank of India priorities to provide your help 24x7.BOI has also allocated helpline numbers dedicated to various customer queries and numbers.

Toll-free number (24/7) 1800 103 1906
Telephone number (chargeable) (022) - 4091 9191
Head office number 022-6668 4444
Email address

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BOI Personal Loan Customer Care Email

Now, BOI customers can also choose another alternative way to contact the bank. The table below provides the email ID dedicated to each query related to filing any grievance, or complaints:

For general query or enquiry
For issues regarding credit or debit cards,
To deactivate the card
For RTGS related issues
For NEFT related issues

Personal Loan Queries Handled by BOI Customer Care

Here are the common issues that BOI deals with the banking services provided by the bank:

  • Raise Grievance: If you have any concerns or complaints, I can help you raise a grievance. Please provide details about the issue, and I will guide you through the process of filing a formal grievance.
  • Initiate Refund: If you are entitled to a refund, I can help you initiate the refund process. Please share the relevant details, such as the transaction information, and I will assist you in submitting the refund request.
  • ATM Refund Claim: If you have encountered any issues with an ATM transaction, such as a failed transaction or incorrect amount debited, I can help you file an ATM refund claim. Provide the details, and I will walk you through the necessary steps.
  • Refund Redressal: If you have already initiated a refund request and are facing challenges with the redressal process, I can help you navigate the next steps. Share the details, and I will provide guidance on how to escalate the issue and follow up on the refund.
  • Do Not Call Registry (modify): If you would like to modify your preferences on the Do Not Call Registry, I can provide you with the necessary information and steps to do so. Please let me know the changes you would like to make, and I will assist you accordingly.

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IDBI Bank SMS Banking

IDBI Bank does offer SMS banking as a service for their customers. Here's how you can get started with IDBI Bank SMS Banking.

  • Registering for SMS Banking: You can register for SMS banking by visiting your nearest IDBI bank branch.
  • Using SMS Banking: Once registered, you can use SMS banking to perform a variety of tasks such as checking your account balance, getting mini statements, and even recharging your mobile phone. To use SMS banking, you'll need to send an SMS in a specific format to one of the bank's designated numbers (either 9820346920 or 9821043718).
SMS Banking Customer Care Numbers 9820346920 or 9821043718

Importance of IDBI Bank Customer Care

Having access to reliable and efficient customer support can make all the difference in your banking experience. IDBI Bank customer care can assist you with a wide range of personal and account-related issues.

Here are some of the ways IDBI Bank can help.

  • General Banking Inquiries: They can answer your questions about account balances, transactions, statements, and other general banking services.
  • Loan-related queries: This includes information on personal loans, home loans, car loans, and other loan products offered by IDBI Bank. They can help you with application processes, repayment options and interest rates.
  • Credit/Debit Card Services: Customer care can assist you with reporting lost or stolen cards, blocking cards, PIN resets, and inquiries about credit card reward points.
  • Deposits and Investments: They can answer your questions about fixed deposits, recurring deposits, and other investment options available with IDBI Bank.
  • RTGS/NEFT: If you have any questions or require assistance with Real Time Gross Settlement (RTGS) or National Electronic Funds Transfer (NEFT), customer care can guide you through the process.
  • Complaints and Grievances: You can register complaints and grievances related to your banking experience with IDBI Bank.

IDBI Bank customer care serves as a central point of contact to address your banking needs and concerns. They can provide information, answer questions, and help you navigate various banking products and services offered by IDBI Bank.

IDBI Bank Customer Care Numbers For Other Services

IDBI Bank has dedicated customer care numbers for various services besides personal loans. The table below showcases the personal loan offerings and associated customer care numbers.

Type Customer Care Numbers
General Customer Care 1800-209-4324, 1800-22-1070
Credit Card Hotlisting (Toll-free) 1800-425-7600
Credit Card Hotlisting (Non-toll free) 022-4042-6013
Debit Card Blocking 1800-22-6999
Credit Card Reward Points 1800-208-1947

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Want to know more? You can check more on different loan types available by various lenders from the table below:

BOI Personal Loan Grievance Redressal

Customers can raise a complaint against loan problems, account issues, poor service, and digital banking issues using the toll-free number above. And the bank will respond within 5 working days. However, if the issue is still not solved, then the customer can file a grievance complaining and tracking the following the steps below:

BOI Bank Process to File a Grievance:

Step 1:Visit the Bank of India's Grievance Portal: []

Step 2: Fill out the online form with relevant details like name, address, mobile number, account number, and branch information.

Step 3: Select the category or the nature of your grievance.

Step 4: Provide a clear description of your complaint in the designated field.

Step 5:Enter the captcha code and click "Submit" to register your grievance.

BOI Bank Procedure to Track Your Grievance:

Step 1:Once you've filed your grievance, you'll receive a reference or ticket number.

Step 2:Enter your grievance reference number and the captcha code displayed on the screen.

Step 3: Click the “Check Now" button to know the current status of your grievance.

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Frequently Asked Questions on Bank of India Personal Loan Customer Care Number

The Bank of India's 24/7 toll-free number is 1800 103 1906.

The Bank of India's 24/7 toll-free number for personal loan inquiries is 1800 103 1906. You can also read again for further help.

The Bank of India Personal loan customer care assists you with any queries related to the banking services provided by the bank.

The toll-free number of BOI,i.e., 1800 103 1906 is available 24x7 regardless of any holidays.

BOI’s customer care services are available 24x7. However, if you can still reach them, you can mail them at or you can visit the nearest BOI Branch.

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