Buddy Loan is a loan service provider that facilitates a seamless personal loan journey. We connect you to multiple RBI-approved lenders, making it easier for you to secure the funds you need. It's important to note that Buddy Loan shares only your basic details with lenders. The subsequent steps, including document submission and further proceedings, are conducted on the lender's website.
For any queries, concerns, general inquiries, or initial assistance regarding Buddy Loan, you can reach our dedicated Customer Care team at:
Remember, for lender-specific concerns or further proceedings regarding your loan, we recommend reaching out directly to the respective lender using the contact details provided by them.
Connect directly with the lenders in our network to address queries, discuss loan specifics, and have a transparent lending experience.
|Lender||Contact Number||Contact Email|
|Muthoot Finance||SOUTH INDIA
REST OF INDIA
78348 86464 (Lv. 1)
88006 75111, 011 46697744 (Lv. 2)
|ICICI Bank||1800 1080||customer.care@icicibank|
|mPokket||033- 6645 email@example.com|
|Upwards Fintech||+91 77150 firstname.lastname@example.org|
|moneyview||080 6939 email@example.com|
|SMEcorner/Ambit Finvest||+91 91159 firstname.lastname@example.org|
|Mcapital||1800 102 email@example.com|
|Standard Chartered||6601 2424 / 3940 2424||Head.Service@sc.com|
|L&T Finance||+91 22 6212 firstname.lastname@example.org|
|Zype||1800 121 email@example.com|
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At Buddy Loan, we are committed to ensure that your experience is as smooth and transparent as possible. As we understand & extend our platform to resolve matters at the earliest, there may be occasions when you have emergency concerns or grievances, and we prioritise them.
To address such matters effectively, we have established a comprehensive Grievance Redressal Mechanism.
Contacting Respective Lenders
For any queries, concerns, or grievances related to your loan application, document submission, or specific loan details, we advise you to contact the respective lender directly. Buddy Loan serves as the connection point, and as such, the lender is better equipped to provide detailed information and assistance related to your specific loan.
First Level: Buddy Loan Customer Care
Contact Buddy Loan Customer Care For Grievances of any kind concerning both general and lender-specific. Our dedicated team will work diligently to address and resolve your concerns promptly.
You can reach out via email: firstname.lastname@example.org
Second Level: Lender's Customer Care
If your concern is not resolved at the initial level, lenders typically provide multiple levels of escalation. We encourage you to refer to the respectivelender's grievance redressal process for further assistance.
Third Level: Escalation to Higher Authorities
Some lenders offer an escalation process to higher authorities within their organisation. This ensures that complex issues are addressed with most priority.
Note that for more specific information on how to escalate your concern with a particular lender, please go through the respective lender's official website or contact their customer care.
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The resolution time may vary based on the nature of the query. We aim to address and resolve queries as soon as possible. For lender-specific matters, the resolution timeline is subject to the policies of the respective lender.
For lender-specific queries or concerns, please refer to the contact information provided by the respective lender.
Buddy Loan does not provide a customer care number. However, customers can reach out for assistance or inquiries by contacting Buddy Loan through email.
No, Buddy Loan is not a loan lender. Buddy Loan is a loan service provider, and it connects you to appropriate lenders as per your eligibility and creditworthiness.
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Please read the Terms & Conditions carefully as deemed & proceed at your own discretion.