Axis Bank Personal Loan Customer Care Number

Axis Bank offers a dedicated customer service that you can reach out to if you need assistance with loan application, repayment, or even if you’re just inquiring about your loan options. Axis Bank personal loan customer care numbers offers you support, and ensure a smooth and hassle-free experience with your loan journey.

The Axis Bank toll-free personal loan customer care numbers are:


Customers outside of India can contact +91-22-67987700

These numbers can connect you to Axis Bank representatives between 8:00 AM to 8:00 PM from Monday to Saturday except on national holidays.

Axis Bank Personal Loan NRI Customer Care Number

Axis Bank also offers its NRI personal loan customers the option to contact the bank regarding any queries or complaints on personal loans. These numbers are:

Country Toll Free Number
USA 1855-205-5577
Saudi Arabia 800-850-0000
UK 0808-178-5040
UAE 8000-3570-3218
Singapore 800-1206-355

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Furthermore, NRI customers can also contact the bank through a non-toll free number: +91 40-67174100.

As an NRI customer you can also contact the bank through the ‘chat with an agent’ option from the website which is a service available 24/7. You can also email your complaint / queries to the bank officials. For this option all you have to do is mention your email address, mobile number, last four digits of your account number or card number and your name.

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Axis Bank Personal Loan Email Support for Overseas Customers

If you are a customer of Axis Bank who has moved overseas and you have queries and complaints regarding your loan, then you can use the following email addresses to file your complaint:

Countries Email Addresses
Complaints Handling Officer, DIFC
Complaints Handling Officer, Hong Kong
Complaints Handling Officer, Singapore
Complaints Handling Officer, Sri Lanka
Complaints Handling Officer, Abu Dhabi Representative Office

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Axis Bank Personal Loan Complaints Registration

Filing a complaint with Axis Bank will consist of a 4 level process.

The first level is to contact the bank through various channels including calls, emails, website support, social media and by visiting the branches.

  • If you have any queries or complaints with Axis Bank personal loans, you can contact: 1860-419-5555 or 1860-500-5555.
  • Customers having Citibank personal loan relationships and migrating to the Axis Bank platform can contact the following numbers 1860-210-2484.
  • Customers living abroad can contact the following number: +91 22-4955-2484
  • To file a complaint through the website, you can visit the axis bank support portal at:
    You can then click on “How may I help you?” and get your queries answered.
  • Do Not Call Registry (modify): If you would like to modify your preferences on the Do Not Call Registry, I can provide you with the necessary information and steps to do so. Please let me know the changes you would like to make, and I will assist you accordingly.

Axis Bank Personal Loan Circle Nodal Officer

The bank usually responds in 10 days time, however, if after 10 days you are still not satisfied with the Bank’s response then you can contact the Circle Nodal Officer. This is usually known as level 2 complaints registration.

Both Indian customers and overseas customers can contact the Circle Nodal Officer through the following ways:

  • Call through the following number at 9.30 AM to 5.30 PM on Monday to Saturday (Except 2nd & 4th Saturdays and bank holidays):
    Phone: 91-080-61865200.
  • Email:
  • Send a letter through Post to the following address: Nodal Officer, Axis Bank Ltd., NPC1, 5th Floor, “Gigaplex”, Plot No I.T.5, MIDC, Airoli Knowledge Park, Airoli, Navi Mumbai-400708.

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Want to know more? You can check more on different loan types available by various lenders from the table below:

Axis Bank Personal Loan Principal Nodal Officers Number

If it's’ been 10 days after filing a complaint, you are still not happy with the Bank’s resolution, you can further escalate the complaint to the Principal Nodal Officer. This is the 3rd level of complaint where Indian and overseas customers can contact the Principal Nodal Officer through a letter, call or via email.

  • If you choose to send a letter, you can write to:
    Principal Nodal Officer,
    Axis Bank Ltd.,
    4th Floor, Axis House,
    Wadia International Centre, P.B. Marg, Worli,
    Mumbai – 400025.
  • You can also raise your complaint through a call from Monday to Saturday (Except 2nd & 4th Saturdays and bank holidays) from 9:30 am to 5:30 pm on this
    Phone Number: +91-080-61865098.
  • You can also email at:

The 4th level of complaint is where you can also raise a complaint to the following Nodal Officers:

Area of Operation Centre Nodal Officer of Axis Bank Nodal Officer Contact details
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Ahmedabad Mr. Tushar Vishnuprasad Parekh Address: Axis Bank Ltd.,
3rd floor, Shivalik – Ishaan
Nr. C N Vidyalaya, Ambawadi,
Ahmedabad 380006
Landline No: 080-61865200
E-mail Id:
Karnataka Bangalore Mr. Subimal Saha Address: Axis Bank Ltd.,
No 8, Nitesh Times Square,
2nd Floor, M G Road,
Opp to Adiga’s Hotel,
Bangalore 560001
Landline No: 080 – 61865200
E-mail Id:
Madhya Pradesh Bhopal Mr. Hiren H Vyasa Address: Axis Bank Ltd.,
Bhopal Circle Office, “The Infinity”,
2nd Floor, M.P Nagar, Zone II,
Bhopal- 462011 (Madhya Pradesh)
Landline No: 0755-4097920
E-mail Id:
Odisha Bhubaneswar Mr. Manoranjan Pati Address: Axis Bank Ltd.,
Circle Office, Parthasarathi Complex,
First Floor, Holding No-2766,
Ward No-36, Sachivalaya Marg Road,
G.P.O, Bhubaneswar – 751001
Landline No: 080 – 61865200
E-mail Id:
Himachal Pradesh, Punjab, Union Territory of Chandigarh and 3 – Districts of Haryana – Panchkula, Ambala and Yamuna Nagar Chandigarh Mr. Gurmeet Singh Bhatia Address: Axis Bank Ltd.,
Plot 149, 1st Floor,
Industrial Area Phase-1,
Chandigarh – 160002
Landline No: 080 – 61865200
E-mail Id:

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Note: The addresses, numbers, email IDs and Officers in charge are subject to change. Please refer to the Axis Bank website for more information.

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Frequently Asked Questions

You can check your personal loan through online banking, mobile app, or by calling the Axis Bank personal loan customer care numbers 1860 419 5555 or 1860 500 5555.

You can contact Axis Bank customer care number through the following numbers 1860-419-5555, 1860-500-5555 or 1800-103-5577.

The 24/7 Axis Bank helpline are 1860-419-5555 and 1860-500-5555.

Yes, you can chat with an Axis Bank customer care representative through the website.

Axis Bank does not offer a WhatsApp number with regards to loans, however, you can use the following number 7036165000 for banking related services.

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