Bank of Baroda Personal Loan Customer Care Number

When applying for a Bank of Baroda personal loan, the customer care number can help resolve queries about the terms and conditions, repayment, loan amount, tenure, and more. The BOB personal loan customer service number acts as a one-stop destination for both existing customers and new applicants to get their personal loan-related questions answered efficiently.

Bank of Baroda Personal Loan Customer Care Number

Bank of Baroda has a specific customer care number for domestic and as well as international (NRI) customers. Check out the table below to know the Bank of Baroda personal loan toll-free numbers for quick reference.

Bank of Baroda Customer Service Number for NRIs

Check out the table for the Bank of Baroda customer service number for NRIs from both overseas as well as India.

Bank of Baroda Toll-Free Numbers for NRIs (Overseas Locations)

Bank of Baroda has provided specific toll-free customer care numbers for NRIs living in different locations globally. Check out the table below for location-wise BoB customer care numbers.

Common Issues Handled by BOB Personal Loan Customer Care

Here are some common customer issues that BOB Personal Loan customer care might be able to assist you with:

• Application Status: Check the status of a submitted loan application, including any delays or missing information.
• Loan Disbursement: Inquire about the timeline for receiving the loan amount in your account.
• Loan Repayment: Discuss your repayment options, schedule changes, or get clarification on any fees.
• Interest Rates and Charges: Get details on the applicable interest rate for your loan and any associated charges.
• Loan Eligibility: Understand the eligibility criteria for a BOB personal loan and if you qualify.
• Required Documentation: Find out what documents are required to apply for a BOB personal loan.
• Technical Issues: Report any technical problems you encounter while applying for the loan online.
• Account Blocking: Report a suspicious transaction or request to block your account if your debit card is linked to the loan.

Other Customer Services by Bank of Baroda

There are also Bank of Baroda customer care numbers for specific services like balance inquiry, getting mini statements, reporting unauthorized transactions, etc.

Want to know more? You can check more on different loan types available by various lenders from the table below:

Complaint Registration Through Standardized Public Grievance Redressal System (SPGRS)

Here are the steps for how Bank of Baroda customers can register complaints through SPGRS:

Step 1. Go to the Bank of Baroda official website.

Step 2. Under the “Customer Service” section, click on the “Online Complaint SPGRS” icon.

Step 3. This will take the customer to the online complaint registration page.

Step 4. The customer can then submit their complaint through this online form.

Step 5. After submitting the complaint, the SPGRS system will generate a unique Tracker ID for the customer.

Step 6. The customer is advised to keep this Tracker ID for reference to check the status of their complaint.

Step 7. Customers can also download complaint/feedback forms from the “Customer Support” section of the website.

Step 8. This section also displays the bank’s addresses, email IDs, telephone and fax numbers.

BOB Grievance Redressal System

If a Bank of Baroda customer does not feel comfortable or is dissatisfied with the redress of his grievance, he can escalate through their levels as mentioned below.

• Level 1 Regional level: If the customer is dissatisfied with the grievance redressal response, he can reach out to the Regional Manager.
• Level 2 Zonal level: If the issue persists after the regional level escalation, the customer can further escalate the complaint to the Zonal Manager along with Tracker ID and previous correspondence.
• Level 3 Nodal office level: As an ultimate complaint redressed, the customer can escalate your concern to the bank’s Principal Nodal Officer. This escalation should include the unique Tracker ID, along with a detailed account of the issue and previous escalations.

Through this structured escalation process, the bank values customer satisfaction and aims to resolve all complaints promptly and efficiently.

Bank of Baroda Office Contact Details

One can reach out to the BOB office or write to the bank with the following contact details:

Bank of Baroda Head Office Address
General Manager (Principal Nodal Officer)
Baroda Bhawan
7th floor, R.C. Dutt Road, Vadodara – 390007
Phone Number: (0265) 2316792
Email ID: cs.ho@bankofbaroda.com

BOB Nodal Officer Details
Shri. Vivek Kumar Chaudhary
Deputy General Manager
Bank of Baroda,
Zonal Office,
2nd Floor, Vijaya Tower, 41/2 MG Road,
Bengaluru-560 001 (Karnataka).
Tele. No: 080-25011500
Email: dgm.karap@bankofbaroda.com

RBI Integrated Banking Ombudsman
Smt. Jayasree Gopalan
C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bengaluru -560 001
STD Code: 080
Tel. No. 22277660/22180221