Bandhan Bank Personal Loan Customer Care

Whether it’s a personal loan or another product, Bandhan Bank’s customer care department is available 24×7* to answer and resolve your queries. To address any queries related to Bandhan Bank’s offerings (personal loan queries) the customer can reach the department through various channels.

Bandhan Bank Personal Loan Customer Care Email

Now customers can email the Bandhan Bank Customer care executives by using the mail address provided below. After you have sent the mail the executives will reply to your query at the earliest.

Bandhan Bank Personal Loan SMS Banking Services

Bandhan Bank comes with an SMS Banking facility that brings banking services to your fingertips. Here are the various features that Bandhan Bank’s SMS services provide there are no specific SMS code queries to check your queries related to your Bandhan Bank personal loan, however, you can check your bank balance, activate UPI for the PSP application, and register your mobile number.

• Quick access to your account details.
• Smart banking without any Internet connection
• Easy, Convenient and time-saving
• Secure banking by using a Registered Mobile Number only
• 24×7 of Available.

Bandhan Bank Personal Loan Mobile Application

For quick, easy and seamless personal loan journey, Bandhan app facilitates borrowers with quick resolution lines. Also, promotes daily banking needs such as opening & closing of an account, Deposits, money transfers, wealth management, etc. However, the digital banking journey of Bandhan Bank makes it 10x more easier for repayment tracking.

It is available on Google Playstore and on App Store for better convenience and easy mobile banking.

Bandhan Bank Personal Loan Missed Call Banking

Now you can know about your account related queries just by giving a missed call. The table below provides the details:

Bandhan Bank Branch Details

Bandhan Bank has its branches all over the country, you can find one of the branches nearest to your locality. In order to know the feature of the nearest atm location customers can mail at info@bandhanbank.com. However, the table below provides an overview of location along with addresses across major cities and their phone numbers:

Here is a table showing the comparison of Bandhan bank personal loan rates and fee charges with other banks:

Bandhan Bank Personal Loan Grievance Redressal

Bandhan Bank’s personal loan grievances might involve loan approval issues, unclear terms, processing delays, repayment problems, or poor customer service. Grievance Redressal serves as last resort to solve the problem. However, there are levels to it as well.

Level 1:commences with sending the email at customercare@bandhanbank.com or calling the customer care department at 1800-258-8181. The customer can also directly contact the dedicated Branch Manager directly.

The customer can also fill up the grievance form with the details requested as follows:

1. Grievance related to
2. The details on the complaint/inquiry
3. Name
4. Address
5. Pincode
6. State
7. City/Town
8. Nearest Branch
9. Email ID
10. Mobile Number

Level 2 : If the issue still exists, the customer can take up the matter further with the Cluster Head assigned to your branch. The list in provided on the official website, refer to the official site for the information is subject to change.

Level 3: If the issue still remains to be unacknowledged then the customer can further escalate the matter to the Principal Nodal Officer at Head Office.

Bandhan Bank Personal Loan Customer Care Banking Ombudsman (BO)

IF any of the above processes or unit services fail to resolve your problem at hand, you can always reach out to the BO portal for complete resolution under the given circumstances.

RBI – Integrated Ombudsman Scheme, 2021
URL: https://cms.rbi.org.in

Want to know more? You can check more on different loan types available by various lenders from the table below: