RBL Bank Personal Loan Customer Care Number

RBL Bank personal loan customer care is committed to ensuring satisfaction by providing dedicated support through its services for personal loans. During the process of getting a personal loan, delays in loan processing, discrepancies in interest rates, inadequate customer service, or issues with loan disbursement can happen. To ensure that these pain points are resolved, RBL set up customer care to address these concerns promptly.

You can reach out to RBL Bank’s customer care team via the RBL Bank Personal Loan Customer Care Numbers below:

RBL Bank Personal Loan Customer Care Services

RBL customer care representatives are equipped to provide personalised assistance, resolve queries, and offer guidance throughout the personal loan journey, ensuring a smooth experience for you. To contact RBL personal loan customer care service, you can call, email, fax, or send a letter via post. Here are the addresses and contact details for RBL Bank personal loan customer care:

• Personal loan and banking queries:
  • Contact number: +91 22 6115 6300
  • Email address: customercare@rblbank.com
• Micro Finance queries:
  • Contact number: +91 22 6184 6300
  • Email address: customercare@rblbank.com
• API Banking support:
  • Email address: APIBanking@rblbank.com
• Administrative Office:
  • Address: RBL Bank Ltd. Mahavir, Shri Shahu Market Yard, Kolhapur – 416005. Maharashtra State, India.
  • Contact number: +91 231 2650981 to 984
  • Fax: +91 231 2657386
• Corporate Office:
  • Address: RBL Bank Ltd. One World Center, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai 400013. India.
  • Contact number: +91 22 4302 0600
  • Fax: +91 22 4302 0520
• Registered Office:
  • Address: RBL Bank Ltd. 1st Lane, Shahupuri, Kolhapur – 416001. Maharashtra State, India.
  • Contact number: +91 231 6650214
  • Fax: +91 231 2657386

RBL Bank Personal Loan NRI Customer Care Number

RBL Bank understands the unique needs and challenges faced by NRIs in managing their financial affairs, and thus, provides specialised support through its NRI customer care services. Whether NRIs require assistance with loan application procedures, documentation requirements, or loan repayment options, RBL Bank’s NRI customer care team is committed to providing prompt and efficient assistance via the

RBL Bank Personal Loan Grievance Redressal

RBL Bank is dedicated to ensuring the satisfaction of its customers, especially those who encounter grievances or issues related to their personal loans. In line with this commitment, RBL Bank has established a robust grievance redressal mechanism to address your concerns effectively and efficiently. The grievance redressal process is designed to provide you with a transparent and accessible process for resolving your complaints or grievances promptly.

Level 1: Customer grievance redressal forum: To raise a complaint or issue, you can contact RBL customer care or submit a formal complaint through the website. Write to them with complete information including your name and account number.

Level 2: If you are not satisfied with the solution provided to you, or the bank has not responded within 10 days, you can then escalate the issue to the Regional Nodal Officer. You can send them an email at RegionalNodalOfficer@rblbank.com with a quote of your grievance reference number.

Level 3: If the solution offered at Level 2 is still unsatisfactory or if the bank has not responded within 10 days then you can escalate the issue to the Principal Nodal Officer.

• Vikas Nigam (Principal Nodal Officer), RBL Bank Ltd, Unit No. 306-311, 3rd Floor, JMD Megapolis, Sector – 48, Sohna Road, Gurugram – 122018, Haryana.
  • Contact number: +91 22 7143 2700 (Available from Monday to Friday 9:30 AM – 6:30 PM)
  • Email address: principalnodalofficer@rblbank.com

Level 4: If the response from the Principal Nodal Officer does not meet your expectations, or you have not gotten a response in 10 days, then you can escalate the issue to the RBI ombudsman.

RBL Bank Do Not Call Registry (DNC)

RBL Bank recognizes the importance of clear communication and customer privacy. The Do Not Call (DNC) Registry provides a formal mechanism for customers to choose whether they would like to receive calls or emails on the latest updates of the RBL By registering for the DNC Registry, you can choose to opt-out of receiving unsolicited telemarketing calls and get Emails instead related to RBL Bank’s products and services. This service ensures greater control over your communication channels and promotes a more focused banking experience.