As a major public sector, UCO Bank extends its services throughout the country. UCO Bank provides 24×7 customer services for any personal loan inquiries. From EMI transactions to balance check queries, you may reach out to the UCO Bank customer care helpline, SMS service, or mobile banking at any given point in time. For any help or query, the customer can contact the toll-free number at 1800 103 0123.
Read the webpage to know more about the various ways you can interact with UCO Bank Personal Customer Care team.
| UCO Bank Toll-Free Customer Care Number |
|---|
| 1800 103 0123 |
| UCO Bank Personal Loan Missed Call Service |
|---|
| 7666399400 |
UCO Bank Personal Loan Customer Care WhatsApp Number
Register your mobile number with the bank and you may opt-in for WhatsApp Banking Services with UCO Bank.
| UCO Bank Personal loan WhatsApp Customer Care Number | 8334001234 |
|---|
UCO Bank Personal Loan Customer Care SMS Services
For loans from UCO Bank, you can get details and assistance via SMS. Check the details below:
Send a Text Message (SMS) with any of the following keywords to the number: 7045022400
| Loan Type | SMS Keyword |
|---|---|
| Personal Loan | UCO PERS |
| Car Loan | UCO CAR |
| Education Loan | UCO EDU |
| Home Loan | UCO HOME |
| MSME Loan | UCO MSME |
| Gold Loan | UCO GOLD |
| Agriculture Loan | UCO AGRI |
| Any Other Product | UCO OTHER |
UCO Bank customer care services SMS channels for resolving issues related to balance queries and avail other services such as; Helping keep track of transactions, EMI payment confirmation on checking you balance.
| Check the UCO Bank account balance | SMS UCOBAL [mPIN] to 56161 |
| Do an instant UCO Bank Balance Enquiry for multiple accounts | SMS UCOBAL [mPIN] [14-digit Account number] to 56161 |
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UCO Bank Personal Loan Customer Care Email Address
UCO Bank account holders and first-time users can both contact the UCO Bank toll-free number 1800 103 0123 to get a solution for their queries. This table provides the below numbers and mail addresses that can be used for any issues related to net banking, mobile banking, etc.
| For M-banking related queries | uco.mbanking@ucobank.co.in |
| E-banking related queries | hoe_banking.calcutta@ucobank.co.in |
| Customer Grievances | hosp.cscell@ucobank.co.in |
UCO Bank Grievance Redressal
Here, you can consider reaching out to the nodal officer in case of case left unresolved due to limited window of policy and service availability.
At this level, you can write to the Principal Nodal officer:
Shri Saroj Ranjan Nayak
General Manager
Operations and Services Department
India Exchange Place,1st Floor
Head Office
Kolkata- 7000001
Phone No: 03344557131,03344557109
Email: hosp.cscell@ucobank.co.in
Initially, customers can register their complaints for any UCO Bank Personal Loan Customer care banking. Under rare circumstances, if the issue is still not resolved, then the customer follows by filing a grievance redressal.
Customers can communicate with the branch, Zonal Office, and Head officer. The details are provided below:
| Cities | Name | Telephone No. | E-Mail ID |
|---|---|---|---|
| Bangalore | Prasenjit Roy | 080-43472702 | zo.blr@ucobank.co.in |
| Kolkata | Amit Raj | 033-48090883 | zo.calcutta@ucobank.co.in |
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UCO Bank Customer Care Mobile Banking
UCO Bank account holders can check the status of their account balance anytime, anywhere, using various mobile banking apps by UCO Bank:
- UCO Bank M-Banking: This app helps customers through their balance inquiries, mini statements, fund transfers, and checkbook requests. The customer can download the app on Android and iOS.
- UCO Secure: This app prioritizes security for your digital banking products like e-banking, m-banking, debit card, etc.
- UCO Pay+: This mobile wallet allows recharges, bill payments, and money transfers, but not balance inquiries.
- BHIM UCO UPI: This app facilitates payments and money transfers using UPI, not for balance inquiries and loan repayments.
- UCO Passbook: This app allows customers to know their post-transaction and balance inquiries (to keep close track of your transactions).
UCO Bank Personal Loan Customer Care Integrated Banking Ombudsman (BO)
However, in all cases, if your issue goes unresolved, then you can appeal to the RBI integrated unit, Banking Ombudsman 2021 Scheme for immediate closure with the right resolution. Your Point of contact can be the Principal nodal officer of the UCO Bank or can visit the complaints section on the RBI Web portal – https://rbi.org.in/
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