PNB Personal Loan Customer Care Number

Whether you are applying for a personal loan in PNB bank, inquiring about a pre-approved loan, managing repayments, or exploring your loan options, Punjab National Bank will provide you with answers to all your queries.

The bank offers a hassle-free experience with your personal loan journey through their prompt customer care service.

PNB Bank Personal Loan Customer Care Services

PNB Bank offers personal loans to all eligible individuals, with transparent terms and flexible repayment tenures. So, for you to get as much information and solutions to your queries, PNB offers multiple channels by which you can get the support you need. The bank provides customer care services through the PNB customer care numbers and email.

*Note: The interest rates are dynamic and subject to change based on the loan type, your credit history, and creditworthiness.

PNB Bank Personal Loan NRI Customer Care Number

If you’re an NRI customer and you need information about your personal loan or you want to renegotiate your loan terms. Then you can directly get in touch with PNB bank customer care services. Here are the PNB personal loan customer care numbers and addresses:

• NRI telephone services: +91-11- 28044201
• International Toll-Free Numbers:
  • United States: +18444519295
  • United Kingdom: +448000318030
  • UAE: +800035770298
• Address for post: NRI Cell (International Banking division) Pnb Corporate Office 4th Floor, East Wing, Plot No: 4, Sector-10 Dwarka, New Delhi-110075, India
• Email address to write to the consent person/department of the head office to resolve your issue on personal loan: nri@pnb.co.in or ebaydelhiaof@pnb.co.in

PNB Bank Personal Loan Complaints Registration

When unexpected problems arise regarding your personal loan, you may be prompted to address the issue with the Bank. This is one of the reasons, PNB Bank has a dedicated system to provide solutions to your issues. You can register your complaint by:

• Calling the bank through the PNB helpline numbers
• By meeting the Branch managers / or visiting the nearest PNB branch & speak to customer service representative.
• Submit a complaint online through the PNB website or email at complaint@pnb.co.in. / care@pnb.co.in
• By writing to the Principal Nodal Officers

You can also contact the serviceline to connect with the call centers to lodge your complaint. Here are the addresses and PNB helpline numbers of the Principal Nodal Officer and Zonal Officers:

PNB Customer Care Internal Ombudsman

PNB has an internal ombudsman, where the bank will escalate all the issues that were rejected or give partial relief for the final decision. These are known as the Chief Customer Executive Officers (CCEOs).

If you are still unsatisfied with the resolution provided to you by the bank or if you haven’t received a proper response within a month of escalation, then you can contact the Bank ombudsman. BO is a RBI-established entity that addresse customer complaints against banks and NBFCs. They provide a quick and inexpensive way to resolve customer issues.

Want to know more? You can check more on different loan types available by various lenders from the table below: