HDFC Credit Card PIN Generation


HDFC Bank provides a secure and seamless process for HDFC Credit Card PIN generation. Whether you’re creating a PIN for a new credit card, resetting a forgotten PIN, or updating it for enhanced security, multiple convenient methods are available. Customers can choose from online options or seek assistance through HDFC Bank’s customer care services to manage their PIN securely. This guide offers clear, step-by-step instructions for every method, ensuring you can generate, reset, or update your HDFC credit card PIN with ease and confidence.


HDFC Credit Card PIN can be generated or reset using NetBanking, ATMs, the MyCards portal, or IVR services. These secure methods allow customers to set a new PIN conveniently with OTP verification for added security.

Methods For HDFC Credit Card PIN Generation

HDFC Bank offers multiple secure and convenient methods to generate or reset your credit card PIN, including NetBanking, ATMs, and the MyCards Portal. Here’s a quick look at these methods:

Method Description
Through NetBanking Generate HDFC Credit Card PIN by logging into HDFC NetBanking.
Through ATM Visit an HDFC Bank ATM and use the OTP to set a new PIN.
Through MyCards Portal Access the MyCards Portal to set a new PIN online.

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1. HDFC Credit Card PIN Generation Through NetBanking

Create your HDFC Credit Card PIN online by logging into HDFC NetBanking and following a few simple steps. Here’s how:

  1. Login to HDFC NetBanking with your Customer ID and IPIN (Internet Banking Password).
  2. Click on the Credit Cards tab in the menu.
  3. Select the "Credit Card ATM PIN" option.
  4. Choose your credit card from the drop-down menu and click Continue.
  5. Confirm the transaction to complete the process.
  6. Your new Credit Card PIN will be delivered to the mailing address registered with the bank.

2. HDFC Credit Card PIN Generation Through ATM

Generate your HDFC Credit Card PIN by visiting any HDFC Bank ATM and using the OTP sent to your registered mobile number. Here are the steps:

  1. Dial the HDFC PhoneBanking service to request an OTP (One Time Password) for PIN generation.
  2. The OTP will be sent to your registered mobile number.
  3. Insert your HDFC credit card into the ATM and select your preferred language on the screen.
  4. Choose the option "Create New ATM PIN Using OTP".
  5. Enter the OTP received on your mobile.
  6. Input your registered mobile number for verification.
  7. Set your new 4-digit PIN and confirm.

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3. Activate HDFC Credit Card on MyCards Portal

Set your HDFC Credit Card PIN quickly via the MyCards portal by registering your card and following a few easy steps. Here’s how:

  1. Visit the HDFC MyCards porta and log in.
  2. Enter the last 4 digits of your credit card to register it.
  3. Choose the option to set a new PIN.
  4. Enter a 4-digit PIN of your choice.
  5. Re-enter the PIN, and provide the card expiration date.
  6. Click Confirm to complete the process.

Reset or Change HDFC Credit Card PIN

If you have forgotten the PIN for your HDFC Credit Card, there are multiple methods available to reset/change the PIN. You can reset/change your HDFC Credit Card PIN through the following methods:

Method Description
Via IVR Reset your PIN by calling HDFC Bank's toll-free IVR number and following simple instructions.
Via NetBanking Log in to HDFC NetBanking to reissue your PIN through the Instant PIN Generation option online.
Via ATM Visit any HDFC Bank ATM and generate a new PIN using an OTP sent to your registered mobile number.

1. Reset or Change HDFC Credit Card PIN on IVR Call

You can reset your PIN using HDFC Bank's toll-free IVR service. Follow these steps:

Step 1:Call the IVR number 1860 266 0333 from your registered mobile number.

Step 2: Enter the last 4 digits of your credit card number followed by the hash (#) key.

Step 3:Dial 1 to generate a credit card PIN.

Step 4:Again, press 1 to generate an OTP (One Time Password), which will be sent to your registered mobile number via SMS.

Step 5: Enter the 6-digit OTP followed by the hash (#) key.

Step 6:Once validated, set your new 4-digit PIN.

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2. Reset/Change HDFC Credit Card PIN via NetBanking

Step 1:Log in to HDFC NetBanking using your Customer ID and IPIN.

Step 2:Go to the Cards tab and select Instant PIN Generation under the Request section.

Step 3:Select your credit card from the dropdown menu and input a new 4-digit PIN.

Step 4:Re-enter the PIN for confirmation.

Step 5:Click Continue to complete the process.

3. Reset/Change HDFC Credit Card PIN via ATM

You can change or reset your HDFC credit card PIN at an ATM. Here are the steps:

Step 1:Call the IVR service to get an OTP for PIN generation.

Step 2:Insert your credit card into the ATM and select the language.

Step 3:Choose the option Create New ATM PIN Using OTP.

Step 4:Enter the OTP received on your registered mobile number.

Step 5:Input your registered mobile number.

Step 6:Set a new 4-digit PIN of your choice.

HDFC Credit Card Customer Care

HDFC Bank's Credit Card Customer Care is available 24/7 to help customers with their credit card-related queries and services. Whether you need assistance with card blocking, PIN generation, transaction issues, or statement requests, HDFC offers dedicated support through phone, email, and branch visits.

Purpose Contact Number
General Queries (India) 1800 202 6161 / 1860 267 6161
International Assistance +91 22 61606160
Diners Club & Infinia Cards +91 22 61717066

For email support, write to customerservices.cards@hdfcbank.com, or visit your nearest HDFC branch for further assistance.

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Services Offered by HDFC Credit Card Customer Care

HDFC Credit Card Customer Care assists with the following services:

  • Credit Card Blocking: Instantly block your card in case of loss or theft.
  • Fraud Transactions: Report unauthorized or fraudulent transactions.
  • Credit Card PIN Reset: Generate or reset your credit card PIN securely.
  • Transaction Limits: Get information on credit limits, cash withdrawal limits, and transaction limits.
  • Duplicate Statement Requests: Request copies of your credit card statements.
  • Manage Auto-Pay Instructions: Set up or update auto-debit instructions for card payments.
  • Personal Detail Updates: Update email, mobile number, and address.
  • Dispute Resolution: Raise disputes and complaints regarding transactions.
  • Loan Information: Check eligibility for card loans or upgrades.
  • Reward Points & Offers: Inquire about credit card reward points and offers.

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Frequently Asked Questions

Log in to HDFC NetBanking, go to the Credit Cards tab, select Instant PIN Generation, and follow the instructions.

Yes, you can use the HDFC Mobile Banking App to set or reset your credit card PIN.

You can generate your PIN via NetBanking, Mobile Banking, ATMs, the MyCards portal, or IVR services using OTP verification.

Yes, visit an HDFC ATM, select Create PIN Using OTP, and follow the instructions.

Yes, OTP sent to your registered mobile number is required for PIN generation for security.

Yes, you can reset your PIN through HDFC NetBanking, the Mobile Banking App, or the MyCards portal.

No, there is no fee for generating or resetting your HDFC credit card PIN.

Yes, you can generate your PIN using IVR or by visiting an ATM.

No documents are required. You only need your registered mobile number and credit card details.

Yes, you can set a 4-digit PIN of your choice during the generation process.

Yes, it is safe as the process uses OTP and other secure authentication methods.

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