Kotak Credit Card Application Status


Kotak Bank offers credit cards tailored to various needs, including shopping, travel, and rewards. If you’ve recently applied, you can easily track your Kotak Bank Credit Card Application Status online or offline.

Using your application reference number or registered mobile number, you can check whether your application is under review, approved, or dispatched. Staying updated on your Kotak Bank Credit Card Application Status ensures a smooth process and helps you access your credit card benefits without delays.

Read more to understand how the bank has implemented these methods and how you can track your Kotak credit card status.


You can check your Kotak Bank Credit Card Application Status or get assistance with other queries by calling the Kotak Bank credit card customer care number at 1860 266 2666.

Steps to Check Kotak Mahindra Credit Card Application Status Online

You can check your credit card application status online using the identification form provided by the bank, such as:

  1. Mobile number and DOB
  2. Application Form Number
  3. Form Number

You can choose any of these methods to check your application status.

Check the best credit card offers for your needs!

Check Kotak Credit Card Status Using Mobile Number & DOB

You can know your Kotak credit card status using your registered mobile number and DOB card. This can be done by following the below steps:

  1. Visit the Application Tracker Website of Kotak Mahindra Bank.
  2. Choose ‘Credit Card’ under the ‘Select Product’ drop down.
  3. Image is shown of bank home page to track Kotak Credit Card Application Status via Mobile Number & DOB Online
  4. Under the ‘Select Identifier’ drop down, choose ‘Mobile number and DOB’. You will have to provide related information later.
  5. Visual of Kotak bank page - Select 'Mobile number and DOB' from the identifier dropdown menu
  6. Enter your registered mobile number and date of birth in the space provided.
  7. Picture of Kotak home page Form to enter registered mobile number and date of birth
  8. You might receive an OTP for verification. Enter your OTP, and you will be redirected to a page that displays your application status.

Track Kotak Credit Card Status Through Form Number

The Form number is a unique number assigned to your application at the time of submission. This will be generated immediately, and you will receive it as an SMS, email, or acknowledgment slip.

To check your Kotak credit card status, you can follow the below-mentioned steps:

  1. Visit the official website of the Kotak application tracker.
  2. Select the option for ‘Credit Card’ from the drop-down menu and choose the ‘Form number’ option from the other.
  3. Enter the form number in the provided space.
  4. Illustration shows to track Kotak Credit Card Status Using Form Number
  5. You might be prompted to enter an OTP for verification.
  6. Upon successfully entering the OTP, you will be redirected to a page displaying the current status of your application.

Track Kotak Credit Card Status By Application Form Number

The application form number will be assigned to you after successfully processing your credit card application. This number will be sent via SMS or email provided to you once the submission has been completed.

To check your Kotak credit card application status using the application form number, you can follow the below-mentioned steps:

  1. Visit the official website of Kotak Mahindra application tracker.
  2. Choose the option ‘Credit Card’ from the drop-down menu.
  3. Choose the option of application form from the next drop-down.
  4. Enter your application number in the space provided.
  5. Image shown to Track Kotak Credit Card Status by Application Form Number
  6. After entering the application number, you might be prompted with an OTP.
  7. Upon successfully entering the OTP, you will be redirected to a page, displaying the current status of your application.

Form Number Vs. Application Number

Form Number Application Number
A unique number is assigned to your application at the time of submission. It is generated once your application is successfully processed into the bank’s system.
Provided immediately upon submitting the credit card application. Provided after initial verification and processing of your application by the bank.

Don't know your credit score? You can find out for free!

Check Your Credit Score for Free

Also get a Free Credit Report

Ways to Check Status of Kotak Bank Credit Card Application Offline

The bank also offers various offline methods to track Kotak credit card application status. These include:

  1. Using customer care
  2. Using SMS service
  3. By Brach Visit.

Kotak Credit Card Tracking Through Customer Care

Registered customers can contact the bank through the Kotak Bank customer care number at 1860 266 2666. Although this line is not dedicated to credit card inquiries alone, you can get the required information from this number.

You can also use the Kotak Bank missed call service to check the status of your credit card application. To do so, make a missed call to Kotak Bank’s toll-free number, 1800 274 0330.

Check Kotak Bank Credit Card Status by SMS

If you are a user who has SMS services activated in the bank, you can check the status of your application by sending an SMS service to 5676788 or 9971056767.

The SMS must contain the keyword ‘CCAPP’ and your 13-digit application number and should be sent in the format

CCAPP [space] Your 13-Digit Application Number.”

For example, if your application number is 1234567891234, the SMS should be

CCAPP 1234567891234

Check Application Status by Visiting the Branch

You can also choose to opt for the conventional method, to visit the branch with relevant details like

  • Application number
  • Form number
  • Mobile number and identity form (with DOB)

to track your Kotak Bank credit card status.

Kotak Bank Credit Card Tracking Updates

Once you have successfully reached the application status page, you will be displayed with one of the following messages:

Application Status What It Means
In Progress Your application is being reviewed, including document verification.
Approved Your credit card has been approved and will be dispatched soon.
Dispatched Your credit card has been shipped, and tracking details will be shared via SMS or email.
On Hold Your application process is paused and additional documents or verification are required. Contact customer support for details.
Rejected Your application has not been approved. You can contact Kotak Bank for clarification.

Kotak Mahindra Bank Credit Card Application Process Time

Kotak Bank is considered one of India’s top credit card providers, with a turnaround time of 7 to 21 days, depending on the profile. The duration varies based on applicant eligibility, credit background, document verification, and bank internal processing.

The typical turn-around time of each step is as below:

Stage Estimated Duration
Submission Instant
Initial Review & Verification 2-5 working days
Document Verification 5-7 working days
Approval Process 5-10 working days
Card Dispatch & Delivery 3-7 working days

Kotak Bank Credit Card Customer Care Number

Apart from the Kotak Mahindra bank toll-free number, the bank provides many other numbers for related customer care services.

Number Function
1860 266 2666 General Credit Card Customer Care
+91 22 6600 6022 International Helpline
1800 209 0000 Report Unauthorized Transactions
1800 274 0330 Missed Call Service for Credit Card Updates
1860 266 0811 Kotak Bank IVR Helpline

Avail an instant loan in a few simple steps!

Frequently Asked Questions

You can use Kotak Bank’s application tracker to check your Kotak credit card application status. It can be done using the application number, form number, or your registered mobile number and DOB.

You are required to have either your application number, form number, or your mobile number for checking your application status.

The usual turn-around time for Kotak Bank credit card processing is about 7-21 days.

Yes. You can use your form number or your registered mobile number to check your application status.

You can choose online and offline methods to track your Kotak bank credit card. It can be done by one of the methods, like using your application number, form number, customer service number, or the SMS feature.

It might be on hold due to insufficient documents. Contact the customer care service to know the exact reason and resolve it quickly so that your application can be processed further.

It means your application is under review. Your credit scores, documents, and related details will be evaluated in this step.

You will receive an SMS or email update once your application has been approved. You can also check the application tracker website for Kotak Bank.

Yes. You can track your Kotak Bank credit card status online using your application number, form number, mobile number, and DOB.

Check for the reason by contacting your customer care service. Understanding your reason can help you overcome rejection in the future. More common reasons are poor supporting documents or a low CIBIL score.

You can contact the Kotak Bank credit card customer care number at 1860 266 2666 for a status update.

Yes. You can reapply for the credit card after resolving the issues. To resolve the issue, try contacting the Kotak Bank credit card toll-free number at 1860 266 2666.

Display of trademarks, trade names, logos, and other subject matters of Intellectual Property displayed on this website belongs to their respective intellectual property owners & is not owned by Bvalue Services Pvt. Ltd. Display of such Intellectual Property and related product information does not imply Bvalue Services Pvt. Ltd company’s partnership with the owner of the Intellectual Property or proprietor of such products.

Please read the Terms & Conditions carefully as deemed & proceed at your own discretion.