IndusInd Bank Credit Card Customer Care Number

You can expect a speedy redressal for any issue related to your credit cards by calling the IndusInd Bank customer care number of IndusInd Bank. The bank has a dedicated team for customer care services and you can contact them on the number.

IndusInd Bank Credit Card Enquiries

Loss of Card: In case you have lost or misplaced your card, you must immediately notify the bank by calling the credit card customer care number provided previously.

If you are not able to contact the bank through the customer care numbers, you can also block your IndusInd credit card through the IndusInd Bank mobile app or mobile website. It is of utmost importance to report the loss of your card to prevent any fraudulent transactions.

Premium Banking Customers

The customer care numbers are 1860 267 7777 or 022-42207777. Pioneer customers can email their queries to pioneer@indusind.com and if you are an Exclusive customer, email your queries or complaints to exclusive@indusind.com. If you are a new customer then you can email your queries to Premium.care@indusind.com

IndusInd Bank Credit Card Customer Care International Helpline Number

If you are an international customer, IndusInd Bank requests you to raise a complaint or query through their dedicated email address nri@indusind.com. For any queries related to credit cards, you can call the number 022-42207777.

Induslnd Bank Credit Card Customer Care On SMS

IndusInd Bank provides the service of IndusAlerts, through which you can check your available credit limit, current reward points, last statement details such as total amount due, minimum amount, payment due date, block your credit card, request for an IVR OTP and the latest statement by email through SMS. Given below are the SMS codes that you need to type along with the last 4-digits of your credit card.

Induslnd Bank Credit Card Customer Care Email Address

You can directly email to IndusInd Bank customer care email ID to get all your issues resolved. The list of email addresses is mentioned below for the existing customers and the new customers:

For Existing Customers

For New Customers

Induslnd Bank Credit Card Customer Grievance Redressal

If IndusInd Bank’s branch/customer care executive fails to resolve your issue within 7 working days, you can escalate the same to the regional heads via Head – Customer Care through the following ways:

• Through E-mail: You can also drop an email to IndusInd Bank. You will get an acknowledgment email for the same as well. The email address is head.cardservices@indusind.com.
• Through Call: You can call IndusInd Bank at 1860-267-7777 to register your complaint to the card services- Head
• Through Letter: You can simply drop a mail to the bank as well if you want to have a written correspondence with the bank address.
• If you are still not satisfied with the resolution provided by the Head of Card Services, or if you do not get a reply from them within 7 working days you can contact the Principal Nodal Officer through the following ways:
• Through e-mail: The email address of the Principal Nodal Officer is nodal.officer@indusind.com
• Through Call: The number for the office of the Principal Nodal Officer is (022) 66412478
• Through Fax: You can fax your complaint directly to the office of the Principal Nodal Officer; the number is (022) 6641 2318
• Through Mail: You can drop a letter directly to the Principal Nodal Officer.

IndusInd Bank offers a variety of credit cards that cater to your needs and lifestyle. With a credit card, you can shop online or at stores without carrying cash and pay later in full or in smaller amounts with interest added.