IndusInd Bank Credit Card Customer Care Number

IndusInd Bank credit card holders can connect with the bank's customer care service to resolve their queries related to credit card limit, application status, bill payment, credit card statements, and reporting of lost cards. The customer care team is well-equipped to handle these issues and can be reached through a call or grievance filing.

You can expect a speedy redressal for any issue related to your credit cards by calling the IndusInd Bank customer care number of IndusInd Bank. The bank has a dedicated team for customer care services and you can contact them on the number.

IndusInd Bank Credit Card Customer Care Number

IndusInd Bank Credit Card Enquiries

Loss of Card: In case you have lost or misplaced your card, you must immediately notify the bank by calling the credit card customer care number provided previously.

If you are not able to contact the bank through the customer care numbers, you can also block your IndusInd credit card through the IndusInd Bank mobile app or mobile website. It is of utmost importance to report the loss of your card to prevent any fraudulent transactions.

Premium Banking Customers

The customer care numbers are 1860 267 7777 or 022-42207777. Pioneer customers can email their queries to and if you are an Exclusive customer, email your queries or complaints to If you are a new customer then you can email your queries to

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IndusInd Bank Credit Card Customer Care International Helpline Number

If you are an international customer, IndusInd Bank requests you to raise a complaint or query through their dedicated email address For any queries related to credit cards, you can call the number 022-42207777.

Induslnd Bank Credit Card Customer Care On SMS

IndusInd Bank provides the service of IndusAlerts, through which you can check your available credit limit, current reward points, last statement details such as total amount due, minimum amount, payment due date, block your credit card, request for an IVR OTP and the latest statement by email through SMS. Given below are the SMS codes that you need to type along with the last 4-digits of your credit card.

Type of Service SMS to be sent to 5676757
Total Amount Due, Minimum Amount Due, and Payment Due Date as per the last generated statement STMT (space) XXXX
Available Credit Limit BALE (space) XXXX
To date reward points RBALE (space) XXXX
Your latest statement by email ESMT (space) XXXX
Block your Credit Card BLOCK (space) XXXX

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Note: 1234 4678 4321 XXXX is the last four digits of your credit card number.

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Induslnd Bank Credit Card Customer Care Email Address

You can directly email to IndusInd Bank customer care email ID to get all your issues resolved. The list of email addresses is mentioned below for the existing customers and the new customers:

For Existing Customers

Product Email Address
Indulge Credit Card
Pinnacle / Legend / Signature / Club Vistara/Intermiles Voyage
Pioneer/ Pioneer Heritage Credit Cards
Platinum Select /Platinum Aura Edge/Platinum Aura Edge Govt Card/NEXXT
Celesta Credit Card

For New Customers

All Credit Cards

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Induslnd Bank Credit Card Customer Grievance Redressal

If IndusInd Bank’s branch/customer care executive fails to resolve your issue within 7 working days, you can escalate the same to the regional heads via Head – Customer Care through the following ways:

  • Through E-mail: You can also drop an email to IndusInd Bank. You will get an acknowledgment email for the same as well. The email address is
  • Through Call: You can call IndusInd Bank at 1860-267-7777 to register your complaint to the card services- Head
  • Through Letter: You can simply drop a mail to the bank as well if you want to have a written correspondence with the bank address.
  • If you are still not satisfied with the resolution provided by the Head of Card Services, or if you do not get a reply from them within 7 working days you can contact the Principal Nodal Officer through the following ways:
  • Through e-mail: The email address of the Principal Nodal Officer is
  • Through Call: The number for the office of the Principal Nodal Officer is (022) 66412478
  • Through Fax: You can fax your complaint directly to the office of the Principal Nodal Officer; the number is (022) 6641 2318
  • Through Mail: You can drop a letter directly to the Principal Nodal Officer.

IndusInd Bank offers a variety of credit cards that cater to your needs and lifestyle. With a credit card, you can shop online or at stores without carrying cash and pay later in full or in smaller amounts with interest added.

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Frequently Asked Questions

IndusInd Bank Credit Card login for the customers who already have an IndusInd Bank Account can be done through the below-mentioned steps:

  • Go to IndusInd website
  • Click on Login
  • Click on Continue to IndusNet
  • Enter Your Name and Password to log in to your IndusNet account
  • Select ‘Service Request’ and click on Sign in
  • Click on “Link Your Credit Card”
  • Fill in the details such as credit card number, CVV (3-digit number at the back of the card), expiry date of credit card, and date of birth.

IndusInd Bank Credit Card payment can be done both online as well as offline. If you wish to pay your bill online, you can do it through internet banking, mobile banking, NEFT, etc. However, to make card payments offline through cash or cheque, you must visit the nearest IndusInd Bank branch.

You can check IndusInd Bank's credit card status through the bank’s official website. All you need to do is follow the below-mentioned simple steps:

  • Click on ‘Track Application Status’ on the website
  • Enter your application ID and registered mobile number
  • After entering the required details, your application status will be shown on the screen.

The minimum credit limit of IndusInd Bank varies from card to card. The banks set the credit limit based on various factors such as your eligibility, income, and other factors. However, you will get to know your credit limit only after you apply for any of the cards.

The bank offers various types of credit cards to its customers. However, the annual fee varies from card to card.

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