SBI Credit Card Customer Care Number

State Bank of India offers SBI credit card 24*7 customer care assistance for all credit card queries. It is critical to resolve your credit card-related queries and in case of lost/ stolen cards, one needs to block their SBI credit card at the earliest.

You can contact SBI credit card customer service through the toll-free helpline. SBI Credit Card Help Number helps resolve queries such as billing cycles, obtaining statements, managing reward points, & more. You can contact SBI Credit Card Customer Care by phone call, WhatsApp, SMS, email, mobile app, or SBI official website.

Besides, further complaints are addressed through their grievance redressal system and extended service lines.

SBI Credit Card 24*7 Toll-Free Helpline

State Bank of India Credit Card Customer Care Numbers

If you have any queries regarding the credit card, these are the numbers you can call the numbers mentioned below.

Customer Care Number 1860 180 1290 1800 2100 1860 500 1290
Customer Care Toll-Free Number 1800 1234 1800 11 2211 1800 425 3800
Note: You can call from any phone or landline, not necessary that you have to call from the registered number.

Customers can also contact the SBI credit card customer service number for questions about credit card applications, qualifying criteria, rewards programs, billing statements, interest rates, and more.

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Block SBI Credit Card

You may block your SBI credit card customer service through 3 open services, namely, through a 24*7 helpline number, SMS, or the SBI Mobile app.

SBI Credit Card Block Number

The SBI Credit Card Contact Numbers to block your card is as follow:

(Prefix local STD code)
1800 180 1290 (Toll-Free)
1860 500 1290
1860 180 1290
Note: Prefix local STD code to call these numbers.

Block SBI Credit Card with SMS

BLOCK XXXX (last 4 digits of your credit card number)

Send the SMS in the above format to 5676791 from the registered mobile number.

As the information above is regarded critical in case of lost or stolen card or suspected unauthorized transactions. You may need to follow up with SBI customer service to report the issue in return of card replacement.

Block SBI Credit Card with SBI Mobile App

To block your credit card using the SBI app, login in the app and follow the path below:

Menu > Service Request > Report Lost/Stolen > Select card number > Submit

Once the request is submitted, your credit card will be automatically blocked.

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SBI Credit Card Customer Care Through SMS Services

SBI Card also offers the 'Simply SMS' service, which may provide you with some basic information regarding your credit card account. To use services such as latest payment status, balance inquiry, and more, you must send an SMS from your registered cellphone number.

Now enable convenient access through SMS services to manage any of your Credit Card related queries. The following comprehensive list should help you address your concern through just a code.

Credit And Cash Limit AVAIL XXXX
Last Payment Status PAYMENT XXXX
Rewarded Points Summary REWARD XXXX
Credit Balance Enquiry BAL XXXX
Request A Duplicate Statement DSTMT XXXX MM
Subscribe For E-Statement ESTMT XXXX
Note : The ‘XXXX’ refers to last four digit of your credit card number and the ‘MM’ refers to the statement month

SBI Credit Card Missed Call Number And SMS Details

The service offers Balance Enquiry, Available Credit and Cash Limit details, Reward Points Summary, Mini statement, and Last Payment Status

  1. Here registration is not necessary as all cards with current cell phone numbers are immediately registered while availing the credit card.
  2. The service is free and does not incur extra charges from telecom providers as the call ends immediately and it is only available to consumers with a single main card.
  3. For mobile numbers registered for multiple cards, the Pull SMS channel should be used
Balance Enquiry In Credit Card SMS to 8422845512
Summary Of The Rewarded Points SMS to 8422845514
Status Of Your Last Payment SMS to 8422845515
Available Cash Limit Or Credit Limit SMS to 8422845513
Note: The missed call service is only available to retail cards, and a mobile number can receive up to 50 answers each day. Users having countrywide coverage on their mobile devices can access the service from anywhere in India. You may get credit card information by making a missed call from your registered number to these particular phone numbers.

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SBI Credit Card Customer Care Email Services

For any queries, you can contact the primary customer care number which is 1860 180 1290 and is available across India.

Or you can go to the SBI Credit Card website and select the ‘Email Us’ option in the ‘Contact Us’ heading to send them an email about your question.

SBI Credit Card Customer Care Whatsapp Number

SBI Credit Card's WhatsApp Number / Helpline is a online dedicated services to help cardholders avail critical information about their credit card accounts straight through WhatsApp Services.

SBI Credit Card Customer Care WhatsApp Number
Note: Its’ service line is open to resolve issues concerning SBI Card Mobile App, checking in to the SBI Card website, utilizing the Ask ILA platform, or sending a specified SMS

Furthermore, the service's flexibility is demonstrated by the fact that consumers who have unsubscribed can re-subscribe at their leisure. Now, SBI credit card holder can easily avail the services without the thought of penalty charges for safe and easy updates on their credit card accounts.

SBI Postal Address For Credit Card Complaints

There is another option where the cardholders can submit a letter about any query to the address shown below, which is by contacting them through the address.

SBI Cards & Payment Services Ltd.
DLF Infinity Towers, Tower C, 10th – 12th Floor, Block 2, Building 3,
DLF Cyber City, Gurgaon -122002 (Haryana), India

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SBI Credit Card Customer Grievance Redressal

These services are designed to address customer concerns that do not go unanswered without a prompt and effective solution under the supervision of brand officers, concerned departments. Thus, enhancing the customer experience and satisfaction and trust in the Bank.

The bank permits you to forward your inquiry to the nodal/principal nodal official/ nodal officer.

  • When you escalate the issue, you will obtain an Interaction ID.
  • Or, to escalate an issue, simply visit the SBI Card's inquiry escalation website and input your Interaction ID and cell phone number.
  • You will receive an OTP on the number; input it to proceed. Following the successful process, the bank will keep you updated on the situation.

Relatively, if you’re not satisfied with the resolution of the branch nodal officer/ principal nodal officer, you may approach the banking Ombudsman appointed by RBI for complete redressal.

SBI Credit Card Offices Location

These are the details of the office with their contact details and address, this can be considered as the alternative to resolve any queries regarding the credit card details.

The common contact number is 1800 180 1290 (toll-free) / 39 02 02 02 (prefix local STD code) and the timing is Monday to Saturday: 10 am to 4 pm except bank holidays. The website is

Office Location Address
Kolkata SBI Card, 3rd floor, Block A, Apeejay House, 15 Park Street, Kolkata, West Bengal, India - 700 016
Chennai SBI Cards and Payment Services Limited, 4th Floor, KRC Commerzone, Mount Poonamallee High Road, Porur, Chennai, Tamil Nadu – 600116, India
Delhi SBI Card, Fourth Floor, Unit No. 401,402, Aggarwal Millenium Tower, E-1,2,3- Netaji Subhash Palace, Wazirpur, Delhi, New Delhi, India -34
Ahmedabad SBI Cards & Payment Services Ltd,No.117, 2nd Lobby,1st Floor, Sakar – IX Building, Ashram Road,
(Beside Old RBI), Navrangpura, Ahmedabad India-380009
Hyderabad SBI Card, Unit Nos. 3C, 3D & 3E, 3rd Floor, Queens Plaza, 1-8-382, Queens Plaza S.P. Road, Secunderabad, Telangana, India-500003

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SBI Credit Card International Helpline Number

Here is the customer care number for international customers. You can call the below provided list of number for any queries while on your stay outside India.

Countries Customer Care Number
Australia 1800-012-473
Bahrain 80-801-724
Belgium 80-076-562
Canada 1866-3284-209
France 800-740-849
Note: Please do not include country code (e.g., +91 or 0091) while dialing the above-mentioned International Toll-Free Numbers.

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Frequently Asked Questions

Yes, SBI Credit Card customer care is available 24/7.

You can reach them via toll-free numbers (1800 180 1290 / 1800 11 2211) or a toll number (prefix your STD code before dialing 39 02 02 02).

The top 10 customer complaints typically include issues related to billing errors, unauthorized transactions, late fees, interest rates, and reward points.

The method of logging in on the new SBI Card website is unchanged. To manage your SBI Card account online, simply log in using your current SBI Card online user ID and password.

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