HDFC Bank provides multiple ways for its customers in Chennai to reach out for credit card-related queries, including PIN reset, card blocking, dispute resolution, and fraud reporting. Customers can contact the HDFC Credit Card Customer Care Number Chennai via toll-free numbers, email, WhatsApp, and by visiting HDFC bank branches in Chennai. The customer care services are available 24×7, with grievance redressal support available on specific days.
Below, you’ll find a comprehensive list of ways to contact HDFC credit card customer care Chennai.
| For HDFC Credit Card support in Chennai, call 044-6600 4332 or 1800 1600 / 1800 2600 (24×7). You can also email customerservices.cards@hdfcbank.com for assistance. |
HDFC Credit Card Customer Care Toll-Free Numbers in Chennai
The hdfc customer care number Chennai is accessible 24×7 for all general credit card-related queries.
| Service | Contact Details |
|---|---|
| HDFC Bank Credit Card Customer Care Chennai | 044-6600 4332 |
| HDFC Credit Card Customer Care Toll-Free Numbers for Chennai | 1800 1600 / 1800 2600 |
| For Customers Traveling Abroad | +91 22 61606160 |
| For Diners Black & Infinia Credit Card Holders | +91 22 61717606 |
Ways to Contact HDFC Customer Care for Credit Card Support
HDFC Bank provides multiple ways for customers in Chennai to contact their credit card customer care for queries, complaints, and assistance. Whether you need to block your credit card, report fraudulent transactions, reset your PIN, or check your credit limit, you can reach out via phone, email, SMS, or by visiting the nearest HDFC bank branches in Chennai.
| Method | Contact Details |
|---|---|
| HDFC Customer Care Number Chennai | 044-6600 4332 |
| Call (Toll-Free Number) | 1800 1600 / 1800 2600 (Accessible across India, 24×7) |
| customerservices.cards@hdfcbank.com | |
| Visit a Branch | Locate the nearest HDFC bank branches in Chennai for in-person assistance |
| Postal Mail | Manager, HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur PO, Chennai – 600041 |
| Courier Address | Manager, HDFC Bank Cards Division, #8, Lattice Bridge Road, Thiruvanmiyur, Chennai – 600041 |
HDFC Credit Card Customer Care Email Chennai
For written queries, customers can contact the HDFC credit card customer care mail id Chennai via email.
| Service | Email Address |
|---|---|
| General Credit Card Queries | customerservices.cards@hdfcbank.com |
HDFC Customer Care Number to Report Fraud Transactions
If you come across unauthorized or fraudulent transactions on your HDFC credit card, you must report them immediately.
| Fraud Reporting | Contact Details |
|---|---|
| HDFC Customer Care Number | 044-6600 4332 |
| Report Fraud Transactions in Chennai | 044-6600 4332 |
| Report Fraud Transactions | 1800 1600 / 1800 2600 (24×7) |
HDFC Bank also provides a Fraud & Dispute reporting system exclusively for credit cards. This feature allows customers to report unauthorized transactions (Fraud) or incorrect debit transactions (Dispute), including cash withdrawals.
Key Features:
- Fraud Reporting: Used for unauthorized transactions on your credit card that were not done by you.
- Dispute Reporting: Used for billing errors, duplicate transactions, or incorrect charges on your credit card statement.
- Complaint History: Displays past fraud or dispute reports from the last six months for tracking purposes.
To file a complaint, users can select either “REPORT FRAUD” or “REPORT DISPUTE”, ensuring a quick resolution of their issue.
HDFC Bank Credit Card Customer Care Timings in Chennai
While general credit card-related services are available 24×7, the grievance redressal cell operates only during specific hours.
| Service | Timings |
|---|---|
| General Customer Care | 24×7, including Sundays & Bank Holidays |
| Grievance Redressal (Credit Cards) | Monday to Saturday, 9:30 AM to 5:30 PM |
| Grievance Redressal Closed on | 2nd & 4th Saturdays, Sundays & Bank Holidays |
HDFC Bank Credit Card Customer Care Branch
For escalations and high-priority queries, customers can contact the HDFC credit card customer care Chennai head office address.
| Office | Contact Details |
|---|---|
| Nodal Officer, HDFC Bank Chennai | HDFC Bank Ltd, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai – 600041 |
HDFC Bank Credit Card Customer Care Postal Address
Customers can also write to HDFC Credit Card Customer Care Chennai for queries and complaints.
| Service | Postal Address |
|---|---|
| Regular Post | Manager, HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur PO, Chennai – 600 041 |
| Courier Address | Manager, HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur, Chennai – 600 041 |
Locate HDFC Bank Branch in Chennai for Credit Card Queries
If you need assistance with HDFC credit card queries, you can visit the nearest HDFC bank branches in Chennai. Below is a list of branches that handle credit card-related queries, including billing issues, PIN reset, dispute resolution, and settlements.
| Branch Name | Branch Code | Address | Contact Number |
|---|---|---|---|
| HDFC Credit Card Operations Branch | 000128 | Prince Kushal Towers, 96, Anna Salai, Chennai – 600002 | 022-28474900 (Extn 1888/1649/1648) |
| HDFC Anna Salai Branch | 000004 | 759, ITC Centre, Anna Salai, Chennai – 600002, Tamil Nadu | 044-28516855 |
| HDFC T Nagar Branch | 000206 | 56, Opp. Jeeva Park, G. N. Chetty Road, T Nagar, Chennai – 600017 | 044-61606161 |
| HDFC Nungambakkam Branch | 000082 | 40, Nungambakkam High Road, Chennai – 600034 | 044-28252436 |
| HDFC Mylapore Branch | 000323 | 113-114, P S Sivasamy Salai, Mylapore, Chennai – 600004 | 044-24993496 |
| HDFC Parrys Corner Branch | 000166 | No 3, Mcdowell House, 2nd Line Beach, Parrys Corner, Chennai – 600001 | 044-25227747 |
| HDFC Ashok Nagar Branch | 000136 | 53, Plot No 41B, 4th Avenue, Ashok Nagar, Chennai – 600083 | 044-24743112 |
Note:
- For urgent issues, you can also call the HDFC credit card customer care number Chennai – 044-6600 4332.
- For further assistance, visit the HDFC Branch Locator to find a branch near you.
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Block HDFC Credit Card
If your HDFC Bank Credit Card is lost or stolen, you can block (hotlist) or cancel it immediately using multiple methods, including NetBanking, Mobile Banking, WhatsApp, SMS, Phone Banking, and visiting an HDFC branch.
Ways to Block HDFC Credit Card
| Channels | Path / Contact Details |
|---|---|
| Net Banking | Visit HDFC Netbanking portal > Log in > Credit Cards > Select the Card > Block |
| Mobile Banking | Visit Mobile banking home page > Pay > Credit Cards > Select Card > Block |
| MyCards – PWA | Visit HDFC MyCards portal > Enter registered mobile number > Card control > Services > Security > Hotlist |
| EVA (HDFC Virtual Assistant) | Visit the HDFC website > Click on EVA icon > Credit Card Service > Block Card |
| Phone Banking / IVR | 1800 1600 / 1800 2600 (Accessible across India) |
| Phone Banking (BizBlack Metal Card Customers) | 1800 266 3310 |
| WhatsApp Banking | Message 70700 22222 > Type Hotlist Card > Follow instructions |
| SMS | Send “Block CC XXXX” to 7308080808 (XXXX = Last 4 digits of your credit card number) |
| Visit Branch | Visit your nearest HDFC Bank branch for immediate assistance |
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Important Notes:
- Blocking the card is permanent and cannot be reversed. You will need to request a replacement card after blocking.
- If you suspect fraud, report the unauthorized transaction immediately to HDFC customer care.
- For HDFC Credit Card Customer Care Number Chennai, call 044-6600 4332.
For further assistance, visit the nearest HDFC Bank branch in Chennai or use the HDFC Branch Locator.
HDFC Credit Card Dispute Resolution System
If you have been charged incorrectly on your HDFC Credit Card or notice unauthorized debit transactions, you can raise a dispute through the HDFC Credit Card Dispute Resolution System. The system allows you to report disputes online or through a physical dispute form, ensuring quick resolution of billing issues, duplicate charges, or fraudulent transactions.
Customers can submit an online dispute form for quick resolution.
Steps to Submit an Online Dispute Form:
- Open the dispute report form.
- Provide your 10-digit mobile number.
- Enter the OTP received on your mobile.
- Select the Product Type (Debit / Credit / Prepaid Card).
- Enter the last four digits of your card number.
- Select the Merchant / Beneficiary Name.
- Choose the disputed transaction date (within the last 60 days).
- Enter the reason for the dispute in the text box.
- Click Submit.
- Your dispute will be successfully reported.
HDFC Credit Card Grievance Redressal System
For credit card-specific complaints, you can contact the HDFC Grievance Redressal Cell via phone or by writing to the Grievance Redressal Officer.
Grievance Redressal Contact Details
| Mode of Contact | Details |
|---|---|
| Grievance Redressal Cell Phone Number | 044-61084900 |
| Working Hours | Monday to Saturday, 9:30 AM to 5:30 PM (Closed on 2nd & 4th Saturdays, Sundays & Bank Holidays) |
| Grievance Redressal Officer (Credit Cards) | Ms. Deepa B. |
| Postal Address | Grievance Redressal Cell, HDFC Bank Limited, HDFC Bank Cards Division, Door No. 94, SP. Estate Bus Stand, Wavin Main Road, Mogappair West, Chennai – 600058 |
You can also check more on HDFC Credit Card Customer Care details for Bangalore & Hyderabad from below:
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