Axis Credit Card Application Status


Axis Bank has made applying for credit cards seamless and easy for customers. However, with a general waiting period of 14 days, customers often feel curious about their credit card application status.

Whether you applied online or by visiting the branch, the bank offers a continuous and simplified method for tracking your Axis credit card application status, keeping you informed at every step.

Read more about how to track the Axis Bank credit card application using various methods and how to raise your concerns with the authorities.


You can check your Axis Bank credit card application status online anytime using your application ID, PAN, mobile number, or mobile application.

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Table of Contents:

Check Axis Bank Credit Card Application Status Online

If you have applied for an Axis Bank credit card, you should have the following details required for checking your application status:

  1. Application ID/application reference number
  2. Registered mobile number
  3. Identification with DOB
  4. PAN card

You can follow one of the following methods to check your application status online:

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Axis Credit Card Application Status By Application ID

The bank offers an application ID for the users at the time of credit card application, which can be later used for various purposes.

Follow the below-mentioned steps to know your Axis Bank credit card application status using Application ID:

  1. Open the Axis Bank credit card application tracker website.
  2. Enter your customer ID and mobile number in the corresponding areas and fill out the captcha.
    3. View Axis Bank website to check credit card application status online by application ID
  3. The system may send an OTP to the registered mobile number for verification.
  4. After verification of the given details, your Axis Bank credit card application details will be displayed.

Axis Credit Card Application Status By Mobile Number & PAN

Alternatively, Axis Bank also provides another option to check your credit card application status by providing your PAN details and mobile number.

  1. Choose the secondary option on the page.
    2. Visual shown to Check Axis Credit Card application status via mobile & PAN. Select the secondary option
  2. Fill out the details with your PAN and mobile number.
    3. Illustration of Axis Credit Card Application Status with PAN and Mobile Number details
  3. You might be asked to provide OTP, which would be sent to the registered mobile number.
  4. By clicking on the ‘Track’ or ‘Proceed’ button, you will be redirected to a page that displays your Axis Bank credit card application status.

Axis Credit Card Application Tracker on Mobile App

If you have a registered mobile app installed on your mobile device, you can use it to check your credit card status. Following are the generic steps you can take to track Axis Bank credit card applications:

  1. Open the registered mobile application.
  2. Enter the application using your biometrics or MPIN.
  3. Navigate to credit card services.
  4. Choose the option to ‘Track Application Status’.
  5. Enter the required details, like the application ID, and select ‘Proceed’.
  6. You will be displayed with your application status.

The bank also provides email assistance for its customers to reach out for general enquiries. You can send a mail regarding the application enquiry directly to the bank with details like the application ID, PAN number, and registered mobile number.

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Check Axis Bank Credit Card Application Status Offline

Customers can check the status of their application offline by contacting customer care and reaching out to the branch.

Axis Credit Card Application Status By Customer Care

Customers can use the following details to contact customer care services to enquire about the status of their Axis Bank credit card application:

Indian residents 1860-419-5555 or 1860-500-5555
NRI +91 40 67174100 or +91 22 6798 7700

Axis Credit Card Application Status on SMS

Customers can also use the SMS service provided by the bank. If you want to track your Axis Bank credit card application status using the SMS feature,

Send an SMS in the format: ‘DISBURSAL ’ to 56161600 or +91 9951860002 (for international customers).

Axis Credit Card Application Status By Branch Visit

Customers can also use the conventional method of visiting the nearest branch with details such as:

  1. Application ID,
  2. PAN card, and
  3. Registered number.

Axis Bank Credit Card Application Process Time

Axis Bank is one of India’s leading credit card providers, focusing on giving the best offers to their customers using their credit cards.

The average turnaround time for Axis Bank credit card applications is about 14 days, but it may not be long. The time taken may depend on various factors, like

Process Duration
1. Application review and document verification 2-3 working days
2. Credit Assessment and Approval Process 5-7 working days
3. Dispatch and transmit 3-5 working days

If there are prolonged delays, you can track your credit card application status on the portal or contact customer care services.

While checking your application, you might see various results, such as:

  1. No records: Your entered credential might be wrong, or your application was not successfully submitted.
  2. In process: The application is under review.
  3. Dispatched: Your credit card has been issued and has been sent to you.
  4. On hold: The process has been paused due to some reasons. Check for the reasons via the portal or customer care.
  5. Rejected: The application failed to meet the criteria required for issuing the card and hence has been rejected.

Axis Bank Credit Card Customer Care Number

There are many customer care services provided by Axis Bank related to credit cards. Following is a comprehensive list of tables and services:

Customer Care Number Service
1800 209 5577 / 1800 103 5577
(Toll-free, only for Indian residents)		 General enquiries, credit card activities, and reporting lost or stolen credit cards.
1860 419 5555 / 1860 500 5555 Standard number for general and credit card-related enquiries in India.
+91 40 6717 4100 Non-toll-free number
+91 22 6798 7700
(Accessible for both residents and non-residents of India)		 24/7 emergency helpline to report loss of Credit/Debit/Prepaid cards
USA: 1855 205 5577
UK: 0808 178 5040 Singapore: 800 1206 355
Canada: 1855 436 0726
Australia: 1800 153 861
UAE: 8000 3570 3218
Saudi Arabia: 800 850 0000
Qatar: 00 800 100 348
 Country-specific toll-free number for NRIs

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Frequently Asked Questions

Yes. You can track your Axis Bank credit card application status online by using your application ID or registered mobile number and PAN card.

The usual turn-around time for credit card applications is 14 working days. However, it is highly dependent on factors such as submitted documents and credit scores.

Understanding the reason for the rejection of your application is the most important step in case your application is rejected. The most probable reason can be a poor credit score.

Yes. You can use your mobile application or mobile browser in desktop mode to track your Axis Bank credit card application online.

You can use one of the various methods like using the Axis Bank credit card application tracker, mobile device, or customer care feature.

Your application ID is a number provided for you by Axis Bank while you apply for the credit card. You can find it during the last steps of your application, probably after submission.

You will also receive this number as an SMS or email. You can also contact customer support for this information.

Usually, the process takes at most 14 working days. However, it may vary depending on the strength of your profile and your credit score.

If your application process was submitted successfully, you will be displayed with your application number on the page. In case you didn’t receive it by mail or SMS, make sure to check your spam folder.

Alternatively, you can also contact the customer care service.

Yes. You can check your status using your PAN and mobile number.

Your status being under review means your details are being evaluated along with your credit score—to check whether you are eligible for the specific credit card.

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