Green PIN

A ‘Green PIN’ is a convenient and eco-friendly way to generate or reset your debit or credit card PIN without the need for a physical PIN. Instead of waiting for a printed PIN, you can securely generate a One-Time Password (OTP) on your registered mobile number. With this OTP, you can easily set your PIN at an ATM or through online banking, offering a paperless solution that enhances both security and environmental sustainability.

Green PINs are available with all major banks, including HDFC, Kotak, Union Bank, SBI, & ICICI, for both debit and credit cards. In this guide, we’ll walk you through the different methods to generate a Green PIN, whether online or offline.

Green PIN OTP is valid for one-time use only, with a maximum of 3 attempts. The OTP will expire after 3 incorrect attempts, and the customer will need to generate a new OTP.

Benefits of Using Green PIN

Here are some of the benefits of using the Green PIN :

  1. Eco-Friendly: Eliminates the need for printed PIN mailers, reducing paper waste and supporting environmental sustainability.
  2. Instant PIN Generation: Cardholders can generate or reset their PIN instantly without waiting for mail delivery, which enhances convenience.
  3. Secure: The risk of interception or theft is minimized since the PIN is generated through secure channels like OTP-based authentication.
  4. Cost-Effective: Saves on printing and postage costs for banks, reducing the overall environmental and economic burden.
  5. Flexible Channels: Users can generate their Green PIN via online banking, SMS, ATMs, or IVR, providing flexibility and ease of access.

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Steps to Generate Green PIN for a Cardholder

There are several easy methods to generate a Green PIN for your credit or debit card. Below are the various options:

Generate Green PIN Online

Here are the steps to generate a Green PIN online using internet banking:

  1. Log into your bank’s internet banking account.
  2. Go to the “Cards” section and choose “PIN Generation.”
  3. Select the card for which you need a PIN.
  4. Confirm your details; you’ll get an OTP on your mobile.
  5. Enter the OTP on the portal.
  6. Set your new PIN, and it’s ready for use.

Generate Green PIN Through ATM

Here are the steps to generate a Green PIN using an SBI ATM:

  1. Insert your debit card and choose ‘PIN Generation’ from the main menu.
  2. Enter your 11-digit account number and confirm.
  3. Input your registered mobile number twice and confirm it.
  4. A message will appear stating that the Green PIN will be sent to your mobile.
  5. Once confirmed, you’ll get a message indicating successful Green PIN generation.
  6. You’ll receive an OTP on your mobile, valid for 2 days, to set your new PIN.

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Generate Green PIN via SMS

Here are the steps to generate a Green PIN via SMS:

  1. From your registered mobile number, send an SMS: “PIN ABCD EFGH” to 567676 (ABCD is the last 4 digits of your debit card, EFGH is the last 4 digits of your bank account).
  2. You’ll receive an OTP on your mobile.
  3. Visit the nearest SBI ATM within 2 days and use the OTP to generate your new PIN.

This makes generating a Green PIN quick and simple.
*Note that the SMS process may change from bank to bank.

Generate Green PIN via IVR

Here are the steps to generate a Green PIN using IVR:

  1. Call your bank’s toll-free customer care number.
  2. Choose the option for “ATM and Prepaid Services.”
  3. Enter your debit card number twice to confirm.
  4. Enter your linked account number twice to confirm.
  5. You’ll receive an OTP via SMS, valid for 2 days.
  6. Use this OTP at any ATM to set your new PIN.

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Generate Green PIN Through Missed Call

Here are the steps to generate a Green PIN using the missed call service:

  1. Call your bank’s toll-free missed call service number.
  2. The call will disconnect automatically.
  3. You’ll receive an OTP via SMS on your registered mobile.
  4. Visit an ATM, insert your debit card, and choose “Generate ATM PIN.”
  5. Select “Validate OTP,” and Center the OTP and Request ID.
  6. Set your new PIN.

*Note that debit or credit card ‘Green PIN’ generation facilities would vary from bank to bank. The above-mentioned methods would help; however, for more details, you will need to check it with the respective bank.

Comparing Traditional Printed PINs & Green PINs

Here is a comparative table showing the difference between traditional printed PIN and Green PIN:

AspectTraditional Printed PINsGreen PIN
SecurityHigher theft risk (delivered via post)Highly secure (OTP-based authentication)
ConvenienceLong wait for a PIN mailerInstant PIN generation
Eco-FriendlinessPaper-based (environmentally harmful)Paperless (eco-friendly)
FlexibilitySingle method (mail)Multiple methods (online, SMS, ATM, IVR)
CostPrinting and postal costs involvedNo postal costs, free to use

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Frequently Asked Questions

Find answers to common questions about this topic

A Green PIN is an environmentally friendly, paperless way to generate or reset your debit or credit card PIN electronically.
Yes, you can generate a Green PIN online via internet banking or mobile banking apps like YONO.
You can generate a Green PIN online by logging into Internet banking or the YONO app, selecting the relevant card, and following the instructions to create a new PIN.
Green PIN stands for an eco-friendly, digital way to create or reset your card PIN, reducing paper waste.
Key benefits include instant PIN generation, enhanced security, paperless transactions, and no postal delays.
The Green PIN is valid until you reset it or generate a new one, and can be used immediately after generation.
No, generating a Green PIN is free of charge.
Yes, a Green PIN can be generated at any SBI ATM by following the on-screen instructions.
Yes, some banks, including SBI, allow Green PIN generation through their IVR system by calling customer care.
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