Change UAN Account Mobile Number


Changing your UAN account mobile number is a vital step in maintaining access to your EPFO (Employees’ Provident Fund Organisation) account. Your mobile number is used to send OTPs for login, receive monthly balance updates, track contributions, and reset passwords. If you have changed your mobile number or lost access to your old number, it’s essential to update the new one in the UAN portal.

This Webpage will walk you through all the available methods to change UAN account mobile number, including online and offline options, and what to do if you've forgotten your password or lost access to your old number.


To change your UAN account mobile number, log in to the UAN Member Portal and update it under contact details using OTP verification. If you've forgotten your password or lost access to your old number, you can reset both using Aadhaar-linked verification.

Steps to Register EPFO Mobile Number in UAN

To use EPFO’s online services, your mobile number must be registered with your UAN account. Follow these steps to register your mobile number for the first time:

  1. Visit the UAN Member Portal and Click on ‘Activate UAN’.
  2. activate-uan
  3. Fill in your UAN, name, date of birth, and mobile number as per EPFO records.
  4. fill-details
  5. Click on ‘Get Authorization Pin’.
  6. You’ll receive an OTP on the entered mobile number.
  7. Enter the OTP and submit to complete the registration.
  8. Once completed, your mobile number will be linked to your UAN and used for all future communication.

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Steps to Log in to EPFO UAN

You need to log in to your UAN account to access your EPF details or make updates. Here’s how to do it:

  1. Visit the UAN Login Page.
  2. Enter your UAN number, password, and the captcha.
  3. uan-captacha
  4. Click on ‘Sign In’.
  5. After logging in, you can update personal details, download your passbook, or change your UAN mobile number online.

Steps to Change UAN Account Mobile Number Online

If you still have access to your old mobile number and can log in to your UAN account, follow these steps to update your number online:

  1. Log in to the UAN Member Portal with your UAN credentials.
  2. member-portal
  3. Click on the ‘Manage’ tab.
  4. Select ‘Contact Details’.
  5. contact-details
  6. Choose ‘Change Mobile Number’ and enter your new mobile number.
  7. change-mobile-number
  8. Click on ‘Get Authorization Pin’.
  9. An OTP will be sent to your new mobile number.
  10. Enter the OTP and submit.

This will update your UAN profile with the new number. This method is the easiest way to change your mobile number in UAN online and maintain uninterrupted access to EPFO services.

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Steps to Update UAN Mobile Number When Forgot password

If you’ve forgotten your UAN password and can no longer access your old registered mobile number, you might think it’s impossible to regain access. However, EPFO allows you to update your mobile number and reset your password using your Aadhaar-linked details. This process helps members who are unable to log in and are asking how to change their UAN-registered mobile number.

Follow these steps to change your mobile number in the UAN member portal and reset your password:

  1. Visit the EPFO Member e-Sewa Portal.
  2. Click on the ‘Forgot Password’ option located on the right side of the page.
  3. click-forgot-password
  4. Enter your UAN and the captcha code, then click on ‘Submit’.
  5. On the next screen, enter your full name, date of birth, and gender, then click ‘Verify’.
  6. Provide your Aadhaar Number, enter the captcha, and check the consent box, then click ‘Verify’.
  7. Enter your new mobile number that is linked to your Aadhaar card, then click ‘Get OTP’.
  8. Enter the OTP received on your new mobile number and click ‘Verify’.
  9. Once verified, you will be prompted to set a new password. Enter the new password twice and click ‘Submit’.
  10. Your password has been reset, and the new mobile number will be automatically updated in the EPFO system.

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Services Offered in EPF Mobile

Once your mobile number is successfully registered or updated in the UAN portal, you gain access to a wide range of EPF services through SMS, missed call, and mobile applications such as the Umang app. These services allow EPF members to manage and monitor their Provident Fund accounts with ease, directly from their mobile phones.

Below is a comprehensive list of services available through EPF mobile access:

EPF Services via SMS and Missed Call

Service How to Access
PF Balance Check Give a missed call to 9966044425 from the registered number
Latest Contribution Details Send SMS: EPFOHO UAN to 7738299899
Claim Status Send SMS: EPFOHO UAN to 7738299899
UAN Activation Confirmation Check status via the UAN Member Portal

Make sure your mobile number is active and registered with EPFO to receive these services.

Additional EPFO Services via Mobile

Through the SMS service and the Umang app, EPF members can also access:

  • Viewing UAN Status: Check whether your UAN is active or inactive.
  • Obtaining EPF Account Details: Receive account information by SMS.
  • Checking EPF Balance: By sending an SMS from your registered mobile number.
  • Claim Status Updates: Track your EPF claim requests via SMS alerts.
  • Transfer/Withdrawal Notifications: Receive SMS notifications during fund transfer or withdrawal processes.
  • KYC Details: View the linking status of your PAN, Aadhaar, and bank account.
  • Monthly Contribution Updates: Get monthly SMS alerts for each contribution made to your EPF account.
  • EPF Transfer Between Member IDs: Monitor the transfer of funds from old accounts to current UANs.
  • OTP for Authentication: Receive OTPs for secure access and validation of EPFO’s online services.

These services are available 24/7 and provide seamless access to your EPF information, helping you stay updated and in control of your retirement savings.

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Benefits of EPF UAN Mobile Number Change

Updating your mobile number in UAN brings multiple benefits:

  • Better Security: Prevents unauthorized access and enables secure OTP logins.
  • Ease of Access: Receive monthly PF balance and contribution updates via SMS.
  • Password Recovery: Makes it easy to reset your UAN password through mobile verification.
  • Claim Updates: Get real-time updates on claim status and approvals.
  • Seamless Services: Access EPFO services via mobile without needing to visit the office.

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Frequently Asked Questions

Log in to the UAN Member Portal, go to Manage > Contact Details, select Change Mobile Number, enter your new number, verify via OTP, and submit.

Visit the UAN status page, click on Know your UAN, enter your Aadhaar/PAN/member ID, and mobile number. You’ll receive your UAN via SMS if the mobile number is linked.

You cannot change your UAN number. Each employee is allotted only one UAN throughout their employment. If you have multiple UANs, you can request to merge them via the EPFO portal.

Go to ‘Know your UAN’ on the UAN portal and enter your Aadhaar or PAN. If your mobile number is not active, visit the nearest EPFO office with ID proof to retrieve your UAN.

A mobile number cannot be registered via SMS. You must register it during UAN activation on the portal or update it by logging in to the UAN Member Portal or visiting the EPFO office.

Activate your UAN first by visiting the UAN portal, clicking on ‘Activate UAN’, and entering the required details, including your new mobile number. You will receive an OTP to complete activation.

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