Fi Debit Card

The Fi Debit Card, offered in partnership with Federal Bank, is a modern, feature-rich Visa Platinum card designed for seamless domestic and international transactions. It caters to tech-savvy users with benefits like zero forex fees on select plans, contactless payments, and real-time expense tracking through the Fi app. Fi Debit Card provides a secure and rewarding banking experience for shopping online, traveling abroad, or managing daily expenses.

Table of Contents:

• ⇾ Features of the Fi Debit Card
• ⇾ Benefits of Fi Debit Card
• ⇾ International Benefits
• ⇾ Domestic Benefits
• ⇾ Fi Debit Card Fees & Charges
• ⇾ Eligibility Criteria to Apply for a Fi Debit Card
• ⇾ Steps to Apply for a Fi Debit Card
• ⇾ Steps to Activate the Fi Federal Debit Card
• ⇾ Steps to Reset Fi Federal Debit Card PIN
• ⇾ Resetting PIN Using UPI PIN
• ⇾ Resetting PIN Without UPI PIN
• ⇾ Methods to Track the Delivery Status of Fi Debit Card
• ⇾ Fi Debit Card Offers
• ⇾ Steps to Block a Lost Fi Debit Card
• ⇾ Fi Debit Card Customer Care Number
• ⇾ Frequently Asked Questions

Features of the Fi Debit Card

The Fi Debit Card is designed to make spending easier, whether you are in India or traveling abroad. Here are the main features of the Fi Debit Card:

Feature	Details
No Forex Fees on International Spending	Save up to 5% on international transactions with zero forex charges on select plans.
Use in 180+ Countries	Load INR and spend globally in over 180 countries without carrying foreign cash.
Airport Lounge Access	Free access to selected Indian airport lounges once every quarter.
Contactless Payments	Tap-to-Pay feature for quick, secure payments without PIN for smaller amounts.
Special Offers	Discounts on brands like Grab, Careem, Yatra, and Hotels.com for travel and shopping.
Full Control Through the App	Manage card settings, spending limits, and block/unblock card via the Fi app.
Strong Security	Protection up to ₹5 lakh and instant card blocking through Federal Bank partnership.
No Fees for Adding Money	Load INR into your account without any extra charges or conversion fees.
Earn Interest on Your Balance	Earn up to 7.75% annual interest on your account balance while using your card.
No TCS on Foreign Spends up to ₹7 Lakh	No Tax Collected at Source (TCS) for international spends below ₹7 lakh in a financial year.

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Benefits of Fi Debit Card

The Fi Debit Card is designed to offer valuable benefits for both domestic and international usage. Below is a detailed overview of the key benefits:

International Benefits

The Fi Debit Card is an ideal companion for global travelers, offering features that reduce costs and add convenience when spending overseas.

Benefit	Details
Zero Forex Fees	Spend in 180+ countries with no extra forex charges on select plans, saving up to 5%.
Free ATM Withdrawals Abroad	Withdraw cash internationally without high fees (as per plan terms).
Exclusive Travel Offers	Get discounts on flights, hotels, cabs, and more with global brand partnerships.
Auto-Pay for Subscriptions	Manage payments for services like Netflix and Spotify easily, with no extra international fees.
No Need for Foreign Currency	Spend directly in INR worldwide—no currency conversion or loading fees required.

These international benefits make the Fi Debit Card a cost-effective and flexible option for frequent travelers looking to avoid hidden fi debit card forex charges and international charges.

Domestic Benefits

For everyday use within India, the Fi Debit Card offers rewards, convenience, and savings.

Fi Debit Card Fees & Charges

The Fi Debit Card offers a transparent and simple fee structure, helping users manage their spending without worrying about hidden costs.

Below is a detailed overview of the key Fi Debit Card charges:

Eligibility Criteria to Apply for a Fi Debit Card

To apply for a Fi Debit Card, applicants must meet the following criteria:

• The applicant should be a working professional holding a Fi savings account in India.
• Completion of the video KYC process is mandatory, along with upgrading the account to a full KYC status.

Meeting these requirements ensures eligibility for requesting a Fi Debit Card through the Fi app.

Steps to Apply for a Fi Debit Card

Applying for a Fi Debit Card is a simple and fully digital process. Designed for convenience, you can complete the entire application through the Fi mobile app without visiting a bank branch. Follow these steps to get your Fi Debit Card:

1. Convert to a Full KYC Account: Ensure your Fi account is upgraded to a full KYC (Know Your Customer) account. This is necessary to be eligible for a physical debit card.
2. Update PAN and Aadhaar Details: Verify that your PAN and Aadhaar information is correctly updated in the Central KYC registry. This step is important for identity verification and regulatory compliance.
3. Complete App Verification via Video Call: The Fi app will guide you through a quick video call verification process. This is a mandatory step to confirm your identity.
4. Verify Your Registered Address: Check and confirm your delivery address within the Fi app to ensure that your debit card is sent to the correct location.

Once these steps are completed, your application will be processed. The physical Fi Debit Card will be delivered to your registered address within a few days.

Steps to Activate the Fi Federal Debit Card

Activating your Fi Federal Debit Card is a quick and easy process. Follow the steps below to get your card ready for use:

1. Locate the QR code printed on the Fi Debit Card box you received.
2. Open the Fi mobile app and tap on the QR code icon available on the home screen.
3. Use the app to scan the QR code on the card box. This will activate your debit card.

Once activated, you can start using your Fi Debit Card for transactions both in India and internationally.

Steps to Reset Fi Federal Debit Card PIN

You can easily reset or change your Fi Federal Debit Card PIN online using the Fi app. The process is flexible and can be completed with or without using your UPI PIN. Follow the steps below based on your preferred method:

1. Resetting PIN Using UPI PIN

1. Open the Fi Money app and navigate to the card settings.
2. Select the ‘Reset ATM PIN’ option.
3. Enter your UPI PIN. An OTP will be sent to your registered mobile number.
4. Enter the OTP and set your new ATM PIN.

2. Resetting PIN Without UPI PIN

1. Open the Fi app and go to the card settings.
2. Click on the ‘Reset ATM PIN’ option.
3. Select the link for the Liveness test displayed at the bottom of the screen.
4. Click ‘Next’ to start recording a short video for identity verification.
5. Align your face within the oval on the screen and read aloud the 4-digit number shown.
6. After successful verification, enter the OTP sent to your registered mobile number and follow the instructions to set a new PIN.

Both methods ensure that you can securely update your Fi Debit Card PIN anytime, directly through the app, without the need to visit an ATM or bank branch.

Methods to Track the Delivery Status of Fi Debit Card

You can easily track the delivery status of your Fi Federal Debit Card through several convenient methods:

1. Track via the Fi App: Check the Debit Cards section within the Fi app for real-time updates on your card's delivery status. The app provides a dedicated tracking page once your card has been dispatched.
2. Notifications through WhatsApp and In-App Alerts: Fi will keep you informed by sending regular updates via WhatsApp messages and in-app notifications as soon as your card is ordered and while it’s in transit.
3. Courier Partner Tracking Details: Once shipped, detailed tracking information from the courier partner will be available within the Fi app’s delivery tracking page. You’ll also receive updates through Fi’s official communication channels.

Fi Debit Card Offers

The Fi Debit Card provides a variety of exclusive offers designed to enhance your shopping, travel, and lifestyle experiences. Below is a summary of the key offers available to Fi Debit Card holders:

Steps to Block a Lost Fi Debit Card

If your Fi Debit Card is lost or stolen while traveling or at home, it is important to act quickly to protect your account.

Follow these steps to block your card and continue using digital payment options:

1. Open the Fi App and navigate to the card management section.
2. Select the option to block your card immediately to prevent unauthorized transactions.
3. Request a new digital card through the app. This digital card can be used for online transactions and added to payment platforms like Google Pay (GPay) for Tap and Pay services.
4. For in-store purchases, use the Tap and Pay feature where accepted. Note that a physical card is required only for ATM withdrawals and POS (Point of Sale) transactions that do not support contactless payments.

Note: By blocking your lost card and switching to a digital version, you can continue to make payments securely while waiting for a replacement physical card to be delivered.

Fi Debit Card Customer Care Number

For any queries or assistance related to your Fi Debit Card, Fi Money offers multiple customer support channels to ensure quick and efficient help. Whether you need support for card activation, transaction issues, blocking a lost card, or understanding charges, you can reach out through the following options: