HDFC Bank Customer Care Number

Steps to Register for HDFC SMS Banking

Follow the procedure to open the SMS application on your mobile phone.

Step 1:Type the word "Register".

Step 2:Add a space, then enter the last 4 digits of your customer ID.

Step 3:Add another space, then enter the last 4 digits of your account number.

Step 4:Send this SMS to 73080808.

Step 5:Once registered, you’ll have 24/7 access to manage your account through SMS, offering you flexibility and ease for banking on the go.

Step 6:To register, SMS "Register" followed by the last 4 digits of your customer ID and account number to 73080808. This 24/7 service provides customers with round-the-clock access to banking, offering flexibility and ease for managing accounts on the go.

HDFC Bank Chat Banking on WhatsApp

HDFC Bank Chat Banking on WhatsApp offers over 200 transactions and services. With easy access anytime, anywhere, you can manage account services, credit cards, loans, and more by typing or tapping your query.

Chat banking with HDFC Bank is secure, end-to-end encrypted, and personalized for a hassle-free experience. Contact toll-free via WhatsApp at 70-700-222-22

HDFC Customer Care Email Address Service

For assistance with various banking needs, HDFC Bank provides dedicated email addresses to ensure prompt support and effective communication. Reach out using the appropriate email below for specific services:

For specific support on HDFC Personal Loans, contact the HDFC Personal Loan Customer Care.

HDFC Customer Care Postal Addresses

For postal inquiries, use the following addresses based on the relevant HDFC Bank service to ensure accurate and prompt handling of your requests:

HDFC Bank Credit Card Customer Care

The table below provides essential contact details for HDFC Bank’s credit card customer service. With 24/7 support, customers can easily address various issues, including reporting lost cards, checking transactions, or managing accounts.

HDFC Reporting Unauthorized Transactions

If you need to block your debit or credit card immediately due to unauthorized transactions, you can do so by logging in to NetBanking or reaching out to Phone Banking support. Additionally, unauthorized transactions can be reported through the National Cyber Crime Helpline at 1930 or via the online portal at cybercrime.gov.in.

Following these steps will help HDFC Bank address unauthorized transactions swiftly and securely:

Step 1: Credit Card/Debit Card/Net Banking/UPI/Aadhaar-enabled Payments: If you are a resident customer, use the customer care number for your state. If you are an NRI customer, use the NRI-specific customer care number. (Visit the HDFC website to find the appropriate number.)

Step 2: For unauthorized transactions on your Prepaid Card, call PhoneBanking to report the incident.

Step 3: In the PayZapp app, go to Profile > Help Centre, select the transaction in question, tap the ‘?’ icon, and choose Raise a Ticket to report the unauthorized transaction.

HDFC Customer Care Other Support Features

HDFC Bank offers a range of customer service tools designed to provide fast and efficient assistance. Here are some key features available for seamless banking support:

• Chat with Eva: Access quick answers to common questions through HDFC’s virtual assistant, Eva, available 24/7 for convenient support.
• Find the Nearest Branch: Locate and connect with your nearest HDFC branch for in-person assistance and support.
• Track Loan Status: Stay updated on your loan application progress with the loan status tracker for real-time updates.

HDFC Bank Grievance Redressal Process

If you are unsatisfied with the resolution at the initial stages, you can escalate your concern to HDFC Bank's Grievance Redressal Officer through several channels. Be sure to include your previous complaint number for quick reference.

• Email: Send your complaint directly via email.
• Written Complaint: Mail your written grievance to HDFC’s designated address.
• SCORES Portal: Register your complaint on the SEBI Complaint Redress System (SCORES) portal.

If your issue remains unresolved through standard customer service channels, you can escalate further by completing the Grievance Redressal form available on HDFC Bank’s official website. Alternatively, contact the customer service helpline for additional support with credit card or other banking issues.