The State Bank of India (SBI) provides a dedicated customer care service to address your banking inquiries and concerns. SBI customer care service offers a convenient way to connect with SBI representatives who can handle a wide range of matters.
You can obtain prompt assistance, enjoy the convenience of remote support, and ensure you receive clear and accurate information directly from the bank by contacting the SBI customer care number. If you need clarification on a transaction or want to report suspicious activity, the customer care number is the right resource.
If you’re having trouble with your SBI account, you can reach their customer care center. For general banking inquiries, call their toll-free number 1800 11 2211.
SBI Customer Care Toll-Free Numbers
State Bank of India provides a range of toll-free numbers to ensure customers can easily access support and information. These dedicated helplines are designed to address various banking needs, from general inquiries to specific services.
The table below provides a list of customer care numbers provided by the State Bank of India.
| Inquiry | Customer Care Number |
|---|---|
| Toll-free numbers | 1800 1234, 1800 2100, 1800 11 2211, 1800 425 3800 |
| Toll number | 080-26599990 |
| Unauthorized Transactions | 1800 11 1109 |
| Unauthorized Transactions | 94491 12211 |
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SBI Customer Care SMS Support
SBI currently does not offer extensive SMS support for customer care inquiries. However, they do have a few SMS options for specific services. The table below provides the services and the customer care numbers to which you can send a text to avail required services.
The SBI Credit Card Contact Numbers to block your card is as follow:
| Service | Customer Care Number |
|---|---|
| To file a complaint | Text “UNHAPPY” to 8008202020 |
| To check your balance | Text “BAL” to 9223766666 |
| To get a Mini Statement | Text “MSTMT” to 9223866666 |
| To generate a new ATM PIN | Text “PIN” to 567676 |
| To Block your ATM Card | Text “BLOCK” to 567676 |
SBI Customer Care Service via Missed Call
SBI Quick Missed Call Banking allows you to access certain account information without needing internet banking or a mobile app.
| Service | Customer Care Number |
|---|---|
| Balance Enquiry | 9223766666 |
| Mini Statement | 9223866666 |
| Cheque Book Request | 9223566666 |
There are other SBI Quick services but they mostly involve sending SMS messages. For details on these services, you can visit the State Bank of India website.
The SBI Quick is for basic information services. For more advanced tasks like fund transfers or bill payments, you’ll need internet banking or the SBI YONO app.
SBI Customer Care Service via Email
SBI offers customer care service via email. They have dedicated email addresses for certain departments. This service allows customers to submit inquiries, report issues, and seek assistance on various banking matters without visiting a branch or making a phone call.
The table below presents the email addresses for assistance from SBI customer care.
| Service | customercare@sbi.co.in |
|---|---|
| General Enquiry | contactcentre@sbi.co.in |
| Aadhaar seeding | nodalofficer.aadhaarseeding@sbi.co.in |
| Home Loan | customercare.homeloans@sbi.co.in |
| General | socialreply@sbi.co.in gm.customer@sbi.co.in |
SBI Customer Care Service via WhatsApp
SBI has a WhatsApp banking feature that allows you to complete certain tasks through a chatbot.
Here’s how to use SBI WhatsApp Banking:
- Step 1: Save the SBI WhatsApp Banking number +919022690226 to your phone’s contacts.
- Step 2: Open WhatsApp and search for SBI WhatsApp Banking in your chats.
- Step 3: Send “Hi” to initiate the chat.
SBI Credit Card Customer Care Numbers
Connect with SBI for credit card related issues or to block the SBI Credit Card. Check SBI Credit Card Customer Care Numbers from below:
| 1800 180 1290 (Toll-Free) |
|---|
| 1860 500 1290 |
| 1860 180 1290 |
| 3902-0202 (Prefix local STD code) |
SBI Personal Loan Customer Care Numbers
Check the customer care numbers for SBI Personal Loan or SBI Business Loan queries below:
| 1800 1234 |
|---|
| 1800 2100 |
| 1800 11 2211 |
| 1800 425 3800 |
| 080-26599990 |
Check more on SBI Personal Loan Customer Care numbers from the linked page.
SBI Home Loan Customer Care Numbers
| Toll-Free Number | 1800-11-2018 |
|---|---|
| Customer Support Number (Charges Apply) | 080-26599990 |
| customercare.homeloans@sbi.co.in |
SBI Customer Care Numbers for Unauthorized Electronic Transactions
There is another option where the cardholders can submit a letter about any query to the address shown below, which is by contacting them through the address.
| Toll-Free Number | 1800 11 1109 |
|---|---|
| Toll-Free Mobile Number | 94491 12211 |
| Toll Number | 080 – 2659 9990 |
Area Wise Contact Details
If you’ve filed a complaint with SBI through their regular channels (customer care, branch staff) or if you are not satisfied with SBI customer care services, a nodal officer can act as an escalation point. They have the authority to intervene and investigate the issue further.
The table below presents area-wise contact details of nodal officers.
| Area | Telephone Numbers | Email Id |
|---|---|---|
| Ahmedabad | 079-25506577 | agmcustomer.lhoahm@sbi.co.in |
| Bhopal | 0755-4288010 | agmcustomer.lhobho@sbi.co.in |
| Bhubaneswar | 0674-2391772 | agmcustomer.lhobhu@sbi.co.in |
| Chandigarh | 0172-2703315 | agmcustomer.lhocha@sbi.co.in |
| Chennai | 044-28214116 | agmcustomer.lhoche@sbi.co.in |
| Delhi | 011-23407121 | agmcustomer.lhodel@sbi.co.in |
| Guwahati | 0361-2237556 | agmcustomer.lhoguw@sbi.co.in |
| Hyderabad | 040-23466512 | agmcustomer.lhohyd@sbi.co.in |
| Kolkata | 033-22436524 | agmcustomer.lhokol@sbi.co.in |
| Lucknow | 0522-2201492 | agmcustomer.lholuc@sbi.co.in |
| Mumbai | 022-26445506 | agmcustomer.lhomum@sbi.co.in |
| Patna | 0612-2209082 | agmcustomer.lhopat@sbi.co.in |
| Thiruvananthapuram | 0471-2323072 | agmcustomer.lhotri@sbi.co.in |
Important SBI Customer Service Numbers
SBI’s dedicated helplines ensure customers can quickly reach the appropriate department for assistance. The following table lists important SBI customer service numbers for different services and inquiries.
| Services | Customer Care Services |
|---|---|
| SBI Yono | 1800 1234, 1800 2100, 1800 112211, 1800 425 3800 (Toll-Free Numbers available 24×7) |
| Pension | Access various pension services and information using the SBI Pension Seva Portal |
| SBI GST | 1800 1234, 1800 2100, 1800 112211, 1800 425 3800 |
| Doorstep Banking services | Can be accessed through PSB DSB Mobile App and through 9152220220. |
| PM Jan Dhan Yojana | 1800 1234, 1800 2100, 1800 112211, 1800 425 3800 (Toll-Free Numbers available 24×7) |
| SBI FASTag | 1800 11 0018 (Toll-free) or lodge your complaints at the CRM portal. |
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