Vi Customer Care Number

Vi (Vodafone Idea) is a telecommunications’ company operating in India. It offers a range of services including mobile telephone services, wireless internet, and digital TV. It serves millions of customers across India and is one of the largest telecom operators in the country.

Vi also has a dedicated customer care team that is willing to provide you with swift and effective solutions to any concerns that you may have. Whether you're experiencing dropped calls, slow internet speeds, or unclear billing statements, Vi’s customer care representatives are equipped to assist you promptly and professionally. Understanding the importance of staying connected in today's fast-paced world.

Get the assistance and support you need from Vi by calling the Vi customer number 199 or by calling the Vi complaints number 198. You can also email Vi to voice your concerns at

Vi Customer Care Helpline Numbers

Having network issues can be a hassle, especially since we rely heavily on our mobile network for our day-to-day activities. That's where Vi's customer care helpline numbers come into play, providing you with essential assistance and support. If you're dealing with network problems, want to change your caller tune, activate DND services, or need assistance with your services, here are the numbers that you can call the service lines on:

Vi Helpline Details (from your Vi Mobile Number) Vi Contact Number
Customer Helpline (Short Code) 199
Customer Helpline (Long Code) xxxxx12345
Complaint Helpline 198
Complaint Helpline (Long Code) xxxxxxx198
VAS Deactivation 155223

Read More

Read Less

Are You Looking For a Loan?

Vi Contact Service Numbers

Vi offers short code numbers and long code numbers for different states. If you require help or assistance regarding any Vi service, you can contact the numbers given below:

Clusters Circles Enquiries and Requests
(Short Code)
Enquiries and Requests
(Long Code)
RAD Delhi 199 9891012345
RAD Rajasthan 199 9887012345
PUH Punjab 199 9814012345
PUH Haryana 199 9812012345
PUH Himachal Pradesh 199 9882012345

Read More

Read Less

Vi Roaming Customer Care Contact Information

When you're on the move, staying connected is essential. Vi understands this need and ensures seamless communication even when you're roaming. With dedicated customer care contact information for roaming services, Vi ensures that you can reach out for assistance, whether it's resolving network issues, activating interstate roaming, or managing your account while travelling.

Vi offers different ways for you to contact customer care support, these are:

  • You can call on 199
  • Connect via Vi WhatsApp number 9654297000
  • Email Vi at
  • Or chat with them via the Vi chatbot (available 24x7)

Don't know your credit score? You can find out for free!

Check Your Credit Score for Free

Also get a Free Credit Report

Vi International Roaming Customer Care Number

When you're exploring different countries or crossing borders for business, it is very important to stay connected with friends and family. Vi's International Roaming Customer Care Number ensures that wherever you roam, assistance is just a call away. With dedicated support for international roaming, Vi ensures that you can resolve any connectivity issues, manage your roaming services, or get assistance with your account, ensuring a seamless experience while travelling abroad.

For prepaid customers from Kolkata, West Bengal, Orissa, and Bihar circles, you can Send ACT IR as SMS to 144 (toll-free) to activate your international roaming services. The service is pre-activated for prepaid customers from other states.

Before leaving the country, postpaid users must activate the International Roaming service. This can be done conveniently through the Vi app, the Vi website (, or by contacting our toll-free Customer Care at 199.

If you need any assistance while travelling abroad, you can contact Vi helpline at zero charges. These toll-free numbers are accessible globally while on International roaming. For a quick resolution, Vi recommends contacting your circle’s customer care number. Here are the customer care numbers:

Circles Enquiry and Request numbers
Delhi 9891012345
Gujarat 9824012345
UP (E) 9889012345
Andhra Pradesh 9848012345
Assam 9085012345

Read More

Read Less

Vi Mobile Number Portability Customer Care Number

If you're considering switching to Vi and need assistance with porting your number, you can contact their customer care number helpline:

Mobile number portability helpline: 18001234567

Do You Need an Instant Loan?

Vi App Customer Care

Vi has made it easier for you to access their customer care through the Vi App. The App offers a direct line to quick support from your smartphone for any service request or issues. You can easily assess the following customer care service with the Vi App:

  1. In-App Support: Open the App and navigate to the ‘menu’ section. Then click on ‘Help & Support’.
  2. Live Chat: You can also chat live with a Vi representative to resolve queries, troubleshoot issues, and get personalised assistance.
  3. Service Requests: You can submit service requests directly through the app for efficient issue resolution and follow-up.

Vi WhatsApp Customer Care Number

Vi offers a convenient method to get your issues and queries resolved or to satisfy your service request by providing assistance through WhatsApp. You can chat live with a Vi customer care agent to get instant support, troubleshoot issues, or inquire about services.

Simply save Vi's WhatsApp number in your contacts and start a chat to connect with a Vi representative. This service is available 24/7, ensuring assistance whenever you need it.

Vi Customer Care WhatsApp number is 9654297000 under 24*7 assistance in multiple languages.

Vi Grievance Redressal Method for Customer Care

When you’re facing issues with your Vi services, you can raise a complaint with Vi (Vodafone Idea). Vi provides many ways for you to raise your grievances including dedicated customer care complaint numbers, through the Vi app, and through the website. To address any concerns or grievances you may have regarding your mobile, internet, or other services. Whether it's network-related issues, billing discrepancies, or service disruptions, you can reach out to Vi's customer care team through the following ways for prompt assistance and resolution.

Furthermore, if you are not satisfied with the service provided to you, you can escalate your issue to the appellate authorities

Vi Customer Care Complaints Numbers

Here are the dedicated complaint numbers for Vi customers to ensure your concerns are heard and resolved efficiently:

Clusters Circles Complaints
(Short Code)
(Long Code)
RAD Delhi 198 8744000198
RAD Rajasthan 198 9887010198
PUH Punjab 198 9781500198
PUH Haryana 198 8684000198
PUH Himachal Pradesh 198 9882900198

Read More

Read Less

Vi Customer Care Complaints Through Vi App

You can raise a complaint regarding slow internet speed, unavailable network signals, or other network-related issues through the Vi App. First, you will need to download the Vi App, once it is installed, open it and navigate to the Menu option. You can then click on ‘Help and support’

Vi Grievance Related to Content

If you have any concerns regarding any content in the Vi App, you can contact Alok Sachdeva (Grievance Officer) by emailing at

Vi Appellate Authority

If you're still unsatisfied with the solutions given to you, you can escalate your issue to the Appellate Authority within 30 days of the resolution period. Remember to provide your docket number for a timely resolution within 39 working days.

Apply for Personal Loan at Low Interest Rates!

Vi USSD Codes

A USSD code is a pre-programmed code stored on your SIM card or phone, simplifying specific actions. With the code, you can execute tasks quickly with a few taps. Here are the USSD codes offered by Vi:

Prepaid USSD codes:

USSD Code Service offered Price (Rs)
*545*01# T20 Product Tollfree
*545*02# Play & Win Challenge Tollfree
*545*06# Score & Win Challenge Tollfree
*545*101# Vikram Stories Tollfree
*545*11# STARTALK10 Tollfree

Read More

Read Less

The USSD codes for Postpaid:

USSD Code Service offered Price (Rs)
*545*01# T20 Product Tollfree
*545*02# Play & Win Challenge Tollfree
*545*06# Score & Win Challenge Tollfree
*545*101# Vikram Stories Tollfree
*545*11# STARTALK10 Tollfree

Read More

Read Less

Are You Looking For a Personal Loan?

Frequently Asked Questions

You can directly call Vi customer care service by calling the number 199.

You can raise a complaint to Vi by calling the number 198, or by emailing them at or by using the Vi App.

To check your Vi SIM status you can call *199# or through the Vi App.

The Vodafone helpline number is 199.

You can speak directly with a Vodafone representative by chatting with them through the Vi App.

"No service validity" in Vi prepaid plans means they add data or talk time but do not extend your service. Choose a plan with "validity" to stay connected longer.

To extend service on your Vi prepaid SIM, recharge with a plan offering "validity" or "service validity extension".

Display of trademarks, trade names, logos, and other subject matters of Intellectual Property displayed on this website belongs to their respective intellectual property owners & is not owned by Bvalue Services Pvt. Ltd. Display of such Intellectual Property and related product information does not imply Bvalue Services Pvt. Ltd company’s partnership with the owner of the Intellectual Property or proprietor of such products.

Please read the Terms & Conditions carefully as deemed & proceed at your own discretion.