Vi Customer Care Number

Vi (Vodafone Idea) is a telecommunications’ company operating in India. It offers a range of services including mobile telephone services, wireless internet, and digital TV. It serves millions of customers across India and is one of the largest telecom operators in the country.

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Vi also has a dedicated customer care team that is willing to provide you with swift and effective solutions to any concerns that you may have. Whether you’re experiencing dropped calls, slow internet speeds, or unclear billing statements, Vi’s customer care representatives are equipped to assist you promptly and professionally. Understanding the importance of staying connected in today’s fast-paced world.

Vi Customer Care Helpline Numbers

Having network issues can be a hassle, especially since we rely heavily on our mobile network for our day-to-day activities. That’s where Vi’s customer care helpline numbers come into play, providing you with essential assistance and support. If you’re dealing with network problems, want to change your caller tune, activate DND services, or need assistance with your services, here are the numbers that you can call the service lines on:

Vi Helpline Details (from your Vi Mobile Number)	Vi Contact Number
Customer Helpline (Short Code)	199
Customer Helpline (Long Code)	xxxxx12345
Complaint Helpline	198
Complaint Helpline (Long Code)	xxxxxxx198
VAS Deactivation	155223
Do Not Disturb (DND)	1909
Data Activation/ Deactivation	1925
Tele Verification	59059
Mobile Number Portability Helpline	18001234567
COCP/Enterprise	55666
Mobile Number Portability (MNP) Helpline	18001234567

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Vi offers short code numbers and long code numbers for different states. If you require help or assistance regarding any Vi service, you can contact the numbers given below:

When you’re on the move, staying connected is essential. Vi understands this need and ensures seamless communication even when you’re roaming. With dedicated customer care contact information for roaming services, Vi ensures that you can reach out for assistance, whether it’s resolving network issues, activating interstate roaming, or managing your account while travelling.

Vi offers different ways for you to contact customer care support, these are:

• You can call on 199
• Connect via Vi WhatsApp number 9654297000
• Email Vi at customercare@vodafoneidea.com
• Or chat with them via the Vi chatbot (available 24×7)

Vi International Roaming Customer Care Number

When you’re exploring different countries or crossing borders for business, it is very important to stay connected with friends and family. Vi’s International Roaming Customer Care Number ensures that wherever you roam, assistance is just a call away. With dedicated support for international roaming, Vi ensures that you can resolve any connectivity issues, manage your roaming services, or get assistance with your account, ensuring a seamless experience while travelling abroad.

For prepaid customers from Kolkata, West Bengal, Orissa, and Bihar circles, you can Send ACT IR as SMS to 144 (toll-free) to activate your international roaming services. The service is pre-activated for prepaid customers from other states.

Before leaving the country, postpaid users must activate the International Roaming service. This can be done conveniently through the Vi app, the Vi website (www.myvi.in), or by contacting our toll-free Customer Care at 199.

If you need any assistance while travelling abroad, you can contact Vi helpline at zero charges. These toll-free numbers are accessible globally while on International roaming. For a quick resolution, Vi recommends contacting your circle’s customer care number. Here are the customer care numbers:

If you’re considering switching to Vi and need assistance with porting your number, you can contact their customer care number helpline:

Mobile number portability helpline: 18001234567

Vi App Customer Care

Vi has made it easier for you to access their customer care through the Vi App. The App offers a direct line to quick support from your smartphone for any service request or issues. You can easily assess the following customer care service with the Vi App:

1. In-App Support: Open the App and navigate to the ‘menu’ section. Then click on ‘Help & Support’.
2. Live Chat: You can also chat live with a Vi representative to resolve queries, troubleshoot issues, and get personalised assistance.
3. Service Requests: You can submit service requests directly through the app for efficient issue resolution and follow-up.

Vi WhatsApp Customer Care Number

Vi offers a convenient method to get your issues and queries resolved or to satisfy your service request by providing assistance through WhatsApp. You can chat live with a Vi customer care agent to get instant support, troubleshoot issues, or inquire about services.

Simply save Vi’s WhatsApp number in your contacts and start a chat to connect with a Vi representative. This service is available 24/7, ensuring assistance whenever you need it.

Vi Grievance Redressal Method for Customer Care

When you’re facing issues with your Vi services, you can raise a complaint with Vi (Vodafone Idea). Vi provides many ways for you to raise your grievances including dedicated customer care complaint numbers, through the Vi app, and through the website. To address any concerns or grievances you may have regarding your mobile, internet, or other services. Whether it’s network-related issues, billing discrepancies, or service disruptions, you can reach out to Vi’s customer care team through the following ways for prompt assistance and resolution.

Furthermore, if you are not satisfied with the service provided to you, you can escalate your issue to the appellate authorities

Vi Customer Care Complaints Numbers

Here are the dedicated complaint numbers for Vi customers to ensure your concerns are heard and resolved efficiently:

You can raise a complaint regarding slow internet speed, unavailable network signals, or other network-related issues through the Vi App. First, you will need to download the Vi App, once it is installed, open it and navigate to the Menu option. You can then click on ‘Help and support’

Vi Grievance Related to Content

If you have any concerns regarding any content in the Vi App, you can contact Alok Sachdeva (Grievance Officer) by emailing at contentregulationviapp@vodafoneidea.com.

Vi Appellate Authority

If you’re still unsatisfied with the solutions given to you, you can escalate your issue to the Appellate Authority within 30 days of the resolution period. Remember to provide your docket number for a timely resolution within 39 working days.

Vi USSD Codes

A USSD code is a pre-programmed code stored on your SIM card or phone, simplifying specific actions. With the code, you can execute tasks quickly with a few taps. Here are the USSD codes offered by Vi:

Prepaid USSD codes: