HDFC Life Insurance Policy Status


The HDFC Life Insurance Company introduces the HDFC Life Insurance Policy to provide easy financial security to individuals and their families. The HDFC Life Insurance policies come with various aspects such as term plans, savings and investment plans, retirement plans, child education plans, health insurance plans, and group insurance solutions.

These life insurance policies have their terms and conditions as well as payments which have to be met on a timely basis. Being an HDFC life insurance policyholder, you must be well-informed about the plan to apply for the bonus and claims.

So, keep reading to learn how to check the HDFC Life Insurance Policy Status.


The HDFC Life Insurance policies provide financial security with life cover, savings, and retirement benefits. They offer flexible plans, tax benefits, and options to suit different needs.

Note: As per RBI’s update on Foreign Exchange Management for Life Insurance, residents can hold general and health insurance policies in foreign currencies without prior approval.

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Table of Contents:

Check HDFC Life Insurance Policy Online

There are multiple ways in which policyholders can check their HDFC Insurance Policy status online. These include:

  1. Visit the HDFC Life official website.
  2. Install the HDFC Life Mobile App.
  3. Contact HDFC Life customer Care via helpline or email.
  4. Visit the nearest HDFC Life branch with your policy number and ID proof.

Now, let’s look at the various ways in which each of these works as well as how a new user or registered user can check their policy status.

You’ll need your policy number, registered mobile number or email, and date of birth to access your policy details online or offline.

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HDFC Life Insurance Policy Status for New User

As a new user, here are the steps to follow to check your HDFC Life Insurance policy status:

  1. Visit the HDFC Life website or download the HDFC Life mobile app for online registration.
  2. Click ‘Register’ and fill in your details such as policy number, date of birth, and registered mobile number/email to create an account.
  3. Log in using your account credentials.
  4. Go to the "My Policies" or "Policy Status" section to check policy status.

Quick Glance:

Visit hdfclife.com, log in using your credentials, and go to ‘My Policies’ to view your policy status.

HDFC Life Insurance Policy Status for Registered User

Below are the steps to follow for registered users who want to check their HDFC Life Insurance policy status:

  1. Visit the HDFC Life website or download the HDFC Life mobile app.
  2. Click on ‘Login’. Click on ‘Customer’ and Select ‘Individual’ or ‘NRI’ as needed.
  3. Enter your login credentials such as Mobile Number, Registered Email ID, Date of Birth, and so on.
  4. An OTP will be sent to the registered mobile number or email address.
  5. Check or track your policy status including the status of your upcoming renewals.

Did you know? You can get a loan against insurance policy.

Keep reading to know how to check your HDFC Life Insurance Policy status offline.

Check HDFC Life Insurance Policy Status Offline

There are various ways in which you can check your HDFC Life Insurance Policy Status offline, such as:

  1. Visit the nearest branch with the policy documents and details.
  2. Contact HDFC Life’s customer care helpline (022-68446530, Mon-Sat 10 AM to 7 PM IST) and provide your policy number to get the status.
  3. Connect via the company’s WhatsApp at +91 8291890569.

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Check HDFC Life Insurance Policy Status on Mobile App

Check HDFC Life Insurance Policy Status on Mobile App

  1. Download the App: Install the HDFC Life Insurance App from the Google Play Store or the Apple App Store.
  2. Select ‘My Account’ on the homepage.
  3. A window will appear with ‘Please login to access’ and then click on ‘Proceed.’
  4. Register or Log In with your credentials.
  5. Go to ‘My Policy’ and then select ‘Policy Summary’ to access all the details of your HDFC Life Insurance Policy status.

Quick Glance:

Download the HDFC Life App → Log in or register → Go to My Policy > Policy Summary to check policy details.

HDFC Life Insurance Policy Status by Policy Number

You can also check your HDFC Life Insurance Policy status without the internet and just by using your policy number. Here is what you need to do:

  • Missed Call Service: Dial ‘08000006609’ from your registered mobile number, and you will receive an SMS with your policy details.
  • SMS Service: Send a message to ‘5676727’ with the required keyword, and you will receive an automated response with your policy status.
  • Customer Care: Call ‘022-68446530’ and provide your policy number. The representative will assist you with your policy status.

Quick Glance:

  • Missed Call: Dial 08000006609
  • SMS: Send required keyword to 5676727
  • Customer Care: Call 022-68446530 with your policy number

Ways to Find HDFC Life Insurance Policy Number

Below are the various ways where you can locate your HDFC Life Insurance Policy Number:

  • Your HDFC Life Insurance Policy number is provided on the policy bond.
  • The Policy number is found in the top right corner of your renewal premium receipts.
  • Log in to the My Account portal with your registered credentials to access your policy details, including the Policy number. Contact HDFC Life customer service at 022-68446530 for assistance.

Besides, HDFC Life insurance, you can also check more on Postal Life Insurance as provided by India Post (Post Office) which is backed by the government.

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Frequently Asked Questions

Visit the HDFC Life Insurance official website and log in using your credentials. Go to ‘My Policies’ to view your policy status.

Policy number, valid ID proof (like Aadhaar, PAN, or passport), date of birth, registered mobile number, etc are required to check your policy status.

Yes. Send an SMS with the required keyword to 5676727 from your registered mobile number, and you will receive the policy details in response.

Download the HDFC Life app> login> My Policies> Policy Status. New users can register on the app using their policy number and personal details.

The helpline number for HDFC Life Insurance policy status inquiries is 022-68446530.

Yes. Login to your account with your registered email ID or mobile number to check your policy status without a policy number.

By logging into your account, you can access and manage your insurance policies conveniently.

It is advised to check your HDFC Life Insurance Policy status regularly or preferably every 3-6 months to ensure that it aligns with your current financial goals and to stay informed.

Yes, policy status errors can be corrected via HDFC Life's customer support. You can contact them at their helpline number or via email, and they will assist you in resolving errors related to your policy status.

The HDFC Life Insurance policy status includes details such as premium payment history, upcoming premium due dates, policy coverage details, and the current status of any claims.

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