As one of the most prominent banks in India, UCO Bank Customer Care service provides exceptional services to its users. The 24/7 customer service is one of the most important aspects of the bank, and ensuring its customer’s convenience is a priority.
Whether you are an individual with doubts or issues regarding any processes or curious about any additional details, the UCO Bank customer service will connect you to a team of professionals dedicated in guiding you throughout the process via the most convenient methods.
Read more to find out what these features are, how to use them, and improve your banking experience with UCO.
The toll free number of UCO Bank customer care is 1800 103 0123, which can be used to contact them with any questions regarding bank products.
UCO Bank Customer Care Services
UCO Bank customer care offers a wide range of services to ensure a smooth and convenient user experience. Below is a list of services provided by them:
| Customer Care Function | Services Provided |
|---|---|
| General Customer Support | Account inquiries, loan details, card services, general info |
| Online Banking Support | Login issues, transaction support, and registration help |
| Mobile Banking Support | App troubleshooting, mobile transactions, balance checks |
| WhatsApp Banking | Balance inquiries, mini statements, debit card services |
| Email Support | Account-related queries, complaints, feedback |
| Grievance Redressal | Complaint registration, issue escalation, feedback resolution |
| Debit Card Hotlisting | Blocking lost/stolen cards, reissuing cards |
| NRI Services | NRI account management, foreign exchange, loans |
| ATM & Branch Locator | Finding nearby ATMs/branches, service hours |
| Cheque Services | Chequebook requests, stop payment instructions |
| Loan Services | Loan application status, repayment schedules, product details |
| Customer Education | Fraud prevention, service charge transparency, banking tech training. |
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UCO Bank Customer Service Number
Although there is 24/7 support via the toll-free number of UCO Bank customer care, there are contact other numbers specific to needs. Using these numbers can eliminate waiting time and help the user reach their specific need quickly.
| Helpline Number | Availability | Services Provided |
|---|---|---|
| 1800 103 0123 | 24/7 (Toll-Free) | General inquiries, account details, card services, complaints |
| 1800 345 0123 | 24/7 (Toll-Free) | General banking support, online banking issues |
| 033 4455 7100 | Standard Business Hours | Loan inquiries, deposit information, branch services |
| 1800 274 0123 | 24/7 (Toll-Free) | ATM/debit card-related issues, hotlisting of lost cards |
| 1800 103 0123 | 24/7 (Toll-Free) for NRI Customers | NRI banking services, foreign exchange, account management |
UCO Bank Customer Care SMS Banking
The Bank provides an easy SMS-based service to provide quick assistance for various banking needs. By sending shortcodes from the registered mobile number to the bank’s designated number, customers can easily access or request various functionalities.
Below is a table for UCO Bank customer care services through SMS:
| Helpline number | Keyword | Services Provided |
|---|---|---|
| 9223092230 | BAL | Balance inquiry, mini statements, account details |
| MINISTMT | Mini statement of recent transactions |
To use the keyword, simply create a message by typing the keyword, putting a space, and then your account number.
For example,
BAL 123456789
UCO Customer Care WhatsApp Number
The Bank also provides a much simpler method for smartphone users—through UCO Bank WhatsApp chat service. This feature is accessible 24/7 through a simple chat interface.
Below is the UCO Bank customer care whatsapp number:
| WhatsApp Number | Services Provided |
|---|---|
| 90880 15560 | Balance inquiry, mini statement, ATM/branch locator, debit card services |
| 83340 01234 | Information on loans, account services, and general banking inquiries |
By sending a message to the designated WhatsApp numbers, customers can perform various banking tasks such as checking account balances, viewing mini statements, locating ATMs and branches, and getting information about loan products.
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UCO Bank Customer Care Chat Support
You can access UCO Bank customer care chat support by clicking on the chat bot icon in the far right bottom corner of the UCO Bank website.
By clicking on the icon, you can access UCO Bank’s chatbot, UDAY, and get your queries answered.
UCO Bank Customer Care Email Support
UCO Bank provides dedicated email support to ensure customers can access assistance with various banking needs.
Below is a table of all the email support options provided by the bank:
| Purpose | UCO Bank Customer Care Email ID |
|---|---|
| For ATM hotlisting & helpline mail | uco.custcare@ucobank.co.in |
| Other ATM Queries | hoatm.calcutta@ucobank.co.in |
| E-banking-related queries | hoe_banking.calcutta@ucobank.co.in |
| Customer Grievances | hopgr.calcutta@ucobank.co.in |
| Customer Feedback/Suggestions | customercare.calcutta@ucobank.co.in |
| M-banking-related queries | uco.mbanking@ucobank.co.in |
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UCO Net Banking & Mobile Banking Support
UCO Bank provides strong support for its net and mobile banking users via various methods, ensuring a seamless user experience for its customers. Whether the issue is login issues, transaction support, or guidance in using the online features, net banking customer support ensures your ease.
Below is a table including available support sources and services:
| Queries | Support Channel |
|---|---|
| General net banking enquiries Transaction support Account access issues | Email: customercare@ucobank.co.in |
| Technical support for login issues Password resets Security concerns | Email: ithelpdesk@ucobank.co.in |
| Assistance with net banking registration Fund transfers Service activation | Net & Mobile Banking Helpline: 1800 103 0123 |
UCO Bank Customer Care Service for Credit Cards
Apart from the typical credit card feature, the bank also provides another array of cards in collaboration with SBI, referred to as Uthe CO Bank SBI credit card.
Below is the list of all the UCO SBI Credit Card Customer care numbers
| Support Contact Information | Type of Credit Card |
|---|---|
| Helpline: 1800 103 0123 | All UCO Bank Credit Cards |
| Email: ithelpdesk@ucobank.co.in | |
| Email: customercare@sbicard.com | UCO Bank SBI Credit Cards (SimplySAVE, PRIME, ELITE) |
| Helpline: 1860 180 1290 / 1860 500 1290 |
UCO Bank ATM Card Block Customer Care Number
Debit card hotlisting is a security service provided by banks for users who want to block a debit card in situations like the debit card being stolen, or missing, or if you detect unauthorised usage.
Following is the list of details related to debit card hotlisting:
| Helpline number | Keyword | Services |
|---|---|---|
| 9230192301 | HOT | Debit card hotlisting Send “HOT <space> last 4 digits of your card.” |
| HOT | Debit card hotlisting Send “HOT <space> 16 digit acc. no.” |
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UCO Bank Customer Support for Loans
UCO Bank provides comprehensive customer support for all types of loans via various methods that can guide them in applying for a loan, understanding repayment terms, or resolving any issues related to existing loans.
Following is a list of related details:
| Support Channel | Services |
|---|---|
| Loan Helpline: 1800 103 0123 | Loan application status, eligibility enquiries, interest rates |
| Email: customercare@ucobank.co.in | General loan inquiries, document requirements, repayment queries |
| Branch Visit | Personalised loan consultation, document submission, loan approval |
| Net Banking Portal | Loan account details, EMI schedules, loan repayment options |
| Mobile Banking App | Loan balance inquiries, EMI payments, prepayment requests |
UCO Bank Customer Care Services for NRI
UCO Bank provides a separate and specialised customer support service for non-Indian residents, through which customers can clear their queries. This allows users to have a seamless banking experience, no matter their location.
Below is a comprehensive list of UCO Bank customer support for NRI:
| Support Channel | Services |
|---|---|
| NRI Helpline: 1800 103 0123 | Account management, NRI deposits, loan inquiries, foreign exchange |
| Email: nricell@ucobank.co.in | NRI account opening, transaction support, document requirements |
| Net Banking Portal | Account balance inquiries, fund transfers, investment services |
| Mobile Banking App | Account access, balance checks, bill payments, remittance services |
UCO Bank Grievance Redressal
UCO Bank provides a strong service for addressing the grievances of its customers through a structured redressal system.
Below is a comprehensive list of various methods to address complaints and concerns to UCO Bank about transactions, account management, service quality, or any others:
| Support Channel | Services Provided |
|---|---|
| Email: grievance@ucobank.co.in | Complaint registration, issue escalation, resolution tracking |
| Customer Care Helpline: 1800 103 0123 | Lodging complaints, status updates, general grievance support |
| Online Grievance Portal | Submit complaints, track grievance status, and escalation requests |
| Branch Visit | In-person complaint registration, personalised assistance |
In case the issue has not been resolved within 30 days of filing the complaint, one can opt for the option to escalate the issue to the ombudsman.
The ombudsman is an independent authority under RBI to resolve customer grievances related to bank services.
Below are some of the quick contact details
| Phone No. | 03344557131 / 03344557109 |
| hosp.cscell@ucobank.co.in | |
| Address | Shri Saroj Ranjan Nayak, General Manager, Operations and Services Department, India Exchange Place, 1st Floor, Head Office, Kolkata- 7000001 |
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