PAN Card Customer Care Number

The Permanent Account Number (PAN) is a crucial identification number issued by the Indian Income Tax Department to taxpayers. It serves as a unique identifier for individuals and entities engaged in financial transactions. To facilitate efficient assistance and address queries related to PAN cards 24/7, the Income Tax Department has established a dedicated customer care number.

The customer care number serves as a point of contact for those with basic questions or seeking clarification regarding the PAN card process. Individuals filing income tax returns, businesses verifying client/employee PAN details, and anyone needing general information about PAN cards can benefit from utilizing the PAN Card Customer Care Number.

Any Indian citizen, regardless of their tax-paying status, can apply for a PAN Card. You can apply for a PAN card online through the official websites of NSDL e-Gov or UTIITSL.

To track the status of your PAN application, use the acknowledgment number provided upon application. For further queries, you can contact: NSDL e-Gov customer care (020-27218080) or UTIITSL PAN Assistance Center (033-40802999).

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PAN Card Customer Care Number

The Income Tax Department has set up a dedicated customer care number to assist taxpayers with queries related to PAN card application, correction, reprint, and other related services.

The table below presents the PAN card customer care number along with the PAN card agency.

PAN Card Agency Customer Care Number
NSDL (Protean eGov Technologies Limited) 020-27218080
UTIITSL PAN Assistance Center 033-40802999

PAN Card Customer Care Email

For any concerns or requirements related to your Permanent Account Number (PAN) card, such as updating personal information, applying for a new card, or addressing issues with its usage, you can reach out to the relevant PAN card authorities through their designated email channels.

The following table lists the dedicated email addresses of PAN card customer care service.

UTIITSL PAN Assistance

Contacting customer care via email will help you explain your concerns in detail, attach relevant documents, and receive a quick response from the customer care team.

Certain financial activities in India require a PAN Card.

This includes opening bank accounts, investing in securities, buying or selling property, receiving a salary, applying for loan or making high-value transactions (often exceeding Rs. 50,000).

Foreigners engaging in such transactions within the Indian financial system are eligible to apply for a PAN Card to facilitate these activities smoothly.

If you are looking for more information on different PAN card loans, feel free to check out the links below:

PAN Card Customer Care Grievance Redressal

The Income Tax Department has established dedicated customer care channels to address PAN card-related grievances efficiently. These channels aim to provide prompt resolution and ensure a smooth experience for taxpayers and individuals seeking PAN services.

Here are the ways to address PAN Card grievances and contact customer care:

Grievance Redressal Through NSDL e-Gov Technologies Limited

  • Website: Visit the Protean eGov Technologies website. Click on the "Customer Care" section.
  • Choose "Complaints/Queries" and fill out the online form with details about your grievance.
  • Customer Care Form: You can directly access the customer care form from their website.
  • Helpline: Call their customer care helpline at +91 020 – 27218080.

Grievance Redressal Through UTIITSL PAN Assistance Center

  • Helpline: Call their helpline at +91 033 – 40802999.

Additional Options

  • NSDL Grievance Portal: You can also file a grievance directly through the NSDL e-Gov grievance portal.

PAN Card Eligibility

Eligibility for a PAN card is determined by several factors, including an individual's age, citizenship status, and residency status in India. The eligibility criteria are designed to ensure that only legitimate applicants can acquire this essential document.

The table below showcases the breakdown of PAN Card eligibility in India.

Category Description
Indian Citizens Individuals above 18 years old can apply for a PAN Card.
Minors Parents or legal guardians can apply for a PAN Card on behalf of a minor child.
Taxpayers Filing income tax returns requires individuals to possess a PAN Card.
Non-Taxpayers Anyone, regardless of their tax-paying status, can apply for a PAN Card.
Entities PAN Card applications are open to entities like businesses, firms, HUFs, trusts, and associations.

For further queries related to PAN card eligibility, reach out to NSDL e-Gov customer care (+91 020 – 27218080) or UTIITSL PAN Assistance Center (+91 033 – 40802999).

Foreigners residing in India for more than 182 days within a single financial year (April 1st to March 31st) are considered "residents" for tax purposes. As such, they are eligible to apply for a PAN Card.

Individuals residing in India for over 182 days may be liable to pay taxes on their Indian income, making a PAN Card necessary for tax filing and compliance.

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Steps to Apply for PAN Card

A PAN card is mandatory for filing income tax returns, opening a bank account, making specific high-value transactions, and various other financial activities.

Let's take a look at the process of applying for a PAN card, both online and offline.

PAN Card Online Application

  • Step 1: Visit the official websites: (NSDL e-Gov or UTIITSL PAN Services)
  • Step 2: Select "Apply Online" and choose the application type. "New PAN Indian Citizen (Form 49A)."
  • Step 3: Fill out the application form accurately. Ensure details match your supporting documents.
  • Step 4: Upload scanned copies of required documents (Proof of Identity, Proof of Address)
  • Step 5: Pay the application fee online through available payment options.
  • Step 6: Submit the application form. You will receive an acknowledgement with a reference number for tracking your application status.

PAN Card Offline Application

  • Step 1: Download Form 49A from the official websites: NSDL e-Gov or UTIITSL PAN Services.
  • Step 2: Fill out the form completely and sign it. Attach two passport-size photographs.
  • Step 3: Submit the form with required documents (photocopies) and the application fee at the nearest NSDL or UTIITSL PAN facilitation center.
  • Step 4: You will receive an acknowledgement slip with a reference number for tracking your application status.

You can track your PAN application status by contacting the NSDL customer care helpline at 020-27218080 or by calling the UTIITSL PAN Assistance Center at 033-40802999.

The Income Tax Department helpline (1800 180 1961) might also be able to assist with PAN card-related queries.

You can apply for a new PAN card, reprint your existing PAN card, and track the status of your PAN application through these agencies. It's advisable to contact the helpline number of the agency that issued your PAN card for any specific inquiries or issues.

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Steps to Take When You Lose Your PAN Card

PAN card is mandatory for various financial transactions, including filing income tax returns, opening bank accounts, and making significant investments. Losing your PAN card may raise the risk of potential misuse and identity theft.

Here's the step-by-step process to follow when your PAN card is lost/stolen.

1. File a Police Complaint (FIR)

  • This is crucial, especially if you suspect your PAN was stolen.
  • The FIR serves as an official record and helps protect you from potential misuse of your PAN information.

2. Inform the Income Tax Department

  • You can contact their helpline or send an email with details about your lost PAN. This helps them track the situation.

3. Apply for a Duplicate PAN Card

Online: This is the quicker and more convenient method. Visit the official website of NSDL (National Securities Depository Limited)

Offline: You can download the application form from the NSDL website or obtain it from PAN centers, IT PAN Service Centers, or TIN Facilitation Centers. Submit the filled form with required documents to NSDL.

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Frequently Asked Questions

While PAN card agencies provide customer care, income tax-related queries are handled by the Income Tax Department. Their toll-free number is 1800 180 1961.

For PAN card assistance, contact NSDL e-Gov at +91 020-27218080 or UTIITSL at +91 033-40802999. You can also file complaints on their websites.

Log in to the e-filing portal and go to "Response to Outstanding Demand" section. If you agree with the demand, pay it online. If you disagree, submit a response explaining why.

You can find PAN and TAN application forms and instructions on the NSDL website. For assistance, you can contact the PAN/TDS Call Centre at 02027218080 or email

Yes, there are two toll-free numbers to inquire about your PAN number. NSDL customer care: 020 27218080 and UTIITSL PAN Assistance Center: 1800 266 1230.

You can lodge a PAN complaint online through the Income Tax Department website or the TIN NSDL/UTITSL portal. Provide details like your PAN number, receipt number and the nature of the issue.

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