State Bank of India (SBI) is not just India’s largest public sector bank—it’s a household name serving over 45 crore customers across the country and abroad. With millions of debit card users relying on SBI for daily transactions, having a dependable and responsive customer support system is more important than ever
In such cases, getting timely assistance becomes vital. A swift response can mean the difference between safeguarding your funds and facing avoidable stress. This is where the SBI Debit Card Customer Care Number comes into play.
Whether you’re in a crowded market, traveling internationally, or simply browsing your bank account late at night, knowing how to reach SBI support quickly is essential. And let’s be honest, no one wants to fumble through outdated web pages or unverified numbers when your hard-earned money is on the line.
So, if you’ve ever searched for “SBI debit card customer care toll-free number,” you’re in the right place. Let’s get into the details and help you take control of your banking support experience, stress-free.
| For SBI debit cards, you can call the toll-free numbers 18001234 and 18002100, and then, when the call is answered, press 2. |
SBI Debit Card Customer Care Number
When your debit card stops working or you suspect fraud, time is of the essence. Here are the most direct and official channels to connect with SBI’s customer service for debit card issues.
Official Toll-Free Numbers (India)
You can contact SBI 24×7 via their toll-free helplines:
- 1800 1234
- 1800 2100
- 1800 11 2211
- 1800 425 3800
Note: These numbers are completely free when dialed from any phone within India.
International Customer Care Number
If you’re calling from outside India, use the following number:
- +91-80-26599990
Note: This line operates during Indian business hours, and international call charges will apply.
Services Available Through These Numbers
SBI’s debit card helplines are equipped to handle a wide range of concerns, including
- Blocking a lost or stolen debit card
- Reporting unauthorized or suspicious transactions
- Resolving failed ATM withdrawals
- PIN reset assistance
- Card activation and limit inquiries
Also read: SBI balance check number
Services Available After Hours
While you can call anytime, it’s important to know that some services—especially those involving detailed complaint registration or escalation—may be limited to business hours or redirected to self-service IVR (Interactive Voice Response) options.
Here’s a quick look at what services are always available and what might be restricted:
| Service Type | Availability |
| Blocking a Lost Card | Yes |
| Reporting Fraudulent Transactions | Yes |
| ATM/Transaction Complaint | Depends |
| PIN Reset/Activation Help | Yes |
| General Enquiries | Yes |
Note: it’s best to call during regular banking hours: Monday to Friday, 10 AM to 4 PM, and Saturday (1st, 3rd, 5th) until 1 PM.
Contacting SBI Through Other Channels
While calling the customer care number is often the fastest way to resolve urgent debit card issues, SBI also offers multiple digital and offline alternatives. These options are especially helpful when phone lines are busy or when you prefer written communication or app-based support.
Using YONO SBI App for Complaints
The YONO app is SBI’s flagship digital banking platform. It’s not just for checking balances or transferring money—you can use it to raise service requests and track complaint status too.
Steps to Raise a Complaint on YONO SBI:
Step 1: Log into the YONO SBI app.
Step 2: Tap on the “Service Request” or “Help” section.
Step 3: Select relevant issues like “Card Services” or “Report Transaction.”
Step 4: Fill in the required details, such as transaction ID or account number.
Step 5: Submit the request and note the complaint reference number for tracking.
YONO allows real-time tracking and is often faster than branch visits for non-critical complaints.
Also read: SBI Yono for personal loan
SMS Banking for Quick Actions
If you’ve lost your card or suspect unauthorized activity, you can block it via SMS instantly.
Send this SMS from your registered mobile number:
- BLOCK <space> XXXX (last four digits of your debit card)
- Send it to 567676
You’ll receive a confirmation SMS shortly after, and the card will be permanently blocked.
Email Support for SBI Debit Card Issues
If you prefer written records or need to attach documents, email support is a useful channel.
Email ID: contactcentre@sbi.co.in
Include the following in your email:
- Subject: “Debit Card Issue—[Brief Description]”
- Your full name and registered mobile number
- Last 4 digits of your debit card
- Description of the issue
- Attachments (if any)
Note: Response time typically ranges from 24 to 48 working hours.
Final Thoughts
Banking shouldn’t be stressful, and thankfully, SBI offers one of the most robust and accessible customer care systems in India. Whether you’re dealing with a lost card, a failed transaction, or need to unlock international usage, help is just a phone call—or a tap on the YONO app—away.
What sets SBI apart is its multi-channel support. From 24×7 toll-free numbers to in-app service requests, SMS-based controls, and structured grievance redressal, customers are empowered to resolve issues without unnecessary hassle. And if that first step doesn’t work? There’s always a clear path forward through escalations or official portals.
Download Personal Loan App
Get a loan instantly! Best Personal Loan App for your needs!!
Looking for an instant loan? Buddy Loan helps you get an instant loan from the best-verified lenders. Download the Buddy Loan App from the Play Store or App Store and apply for a loan now!
Apply for Loan on BUDDYLOAN App
Interest rates starts @11.99% p.a. onwards
Frequently Asked Questions
Q: Can I apply for an SBI ATM card through customer care?
No, you cannot apply for an SBI ATM card via customer care; use Net Banking, the YONO app, or visit your branch.
Q: How can I call the SBI customer care executive?
Dial 1800 1234 or 1800 2100 and follow IVR prompts to speak with an SBI customer care executive.
Q: How to talk to SBI card customer care?
Call 1800 180 1290 or 1860 180 1290 and select the option to connect with a customer care representative.
Q: Can I apply for a debit card through customer care?
No, debit card requests must be made via Net Banking, the YONO app, or at the branch, not through customer care.
Q: How to chat with SBI customer care?
Use the SBI YONO app or SBI website’s chatbot “AskSBI” to initiate a live chat with customer support.
Q: What is the toll-free number of SBI debit card customer care?
The toll-free number for SBI debit card issues is 1800 1234 or 1800 2100.
Q: How can I connect my SBI customer care card directly?
Call 1800 1234 and press the relevant options on the IVR to speak directly with a debit card support executive.
Q: What is the 24-hour helpline of SBI Cards?
The 24×7 SBI Card helpline numbers are 1860 180 1290 or 1800 180 1290 for credit card-related queries.
