Aadhaar Card Complaint Status

The Aadhaar Card, issued by the Unique Identification Authority of India (UIDAI), has become an essential identity document for Indian citizens. With its increasing usage, it’s common for individuals to encounter issues or complaints regarding their Aadhaar Card.

Aadhaar Complaints, Inquiries & Resolutions

When tracking the status of Aadhaar card complaints, individuals can visit the official UIDAI website or check the status via call, chat or other offline channels.
By providing the complaint number and relevant details, users can inquire about the progress of their grievance resolution.

Ways to Check Complaint Status

There are different channels through which you can check the status of your Aadhaar complaint:

1. UIDAI Centre
2. Public Grievance Portal (Online)
3. UIDAI Helpline Number
4. Complaint Enquiry Through Email
5. Chatbot (Aadhaar Mitra)

Aadhar Complaint Status at UIDAI Centre

The Unique Identification Authority of India (UIDAI) has set up UIDAI Centres across the country to assist you. You can locate one and solve your queries following these steps:

• Step 1: Go to the official website of UIDAI.
• Step 2: On the homepage, navigate to the “UIDAI Centre” section.
• Step 3: Select your state or UT from the drop-down menu or interactive map.
• Step 4: Browse through the list of UIDAI Centres and find the one nearest to your location.
• Step 5: Contact the nearest UIDAI Centre to address your Aadhaar queries by calling or visiting in person.

UIDAI Helpline Number

Follow the steps given below, to know about your complaint status. Keep your entry data handy for the inputs, when asked:

• Call 1947 and wait for the representative to answer.
• Clearly state your purpose: Track Aadhaar Complaint Status.
• Provide your Complaint Reference Number when prompted.
• Briefly describe the issue you’re facing if needed.
• The representative will access your complaint details and update you on the current status and any further steps.

Aadhaar Public Grievance Portal (Online)

Go to the myAadhaar UIDAI of the Unique Identification Authority of India (UIDAI) and follow the steps given below:

• Visit the My Aadhaar Official Website – myaadhaar.uidai.gov.in
• Scroll down and click on ‘​​Check Grievance / Feedback Status’.
• Enter your SRN Number (or Service Request Number)
• Enter Captcha and click “Submit”

Aadhaar Complaint Enquiry Through Email

• You can reach out to the dedicated email address of UIDAI for prompt assistance and support regarding Aadhaar enrolment, updates, and other concerns, ensuring timely resolution of issues.
• Send email to help@uidai.gov.in for any queries and complaints related with Aadhaar services.

Aadhaar Complaint Status by Chatbot (Aadhaar Mitra)

You can use “Aadhaar Mitra” to inquire about the complaint status related to Aadhaar.

• UIDAI introduced “Aadhaar Mitra,” an AI/ML-based chatbot available on the official UIDAI website.
• The chatbot is designed to address resident queries and enhance user experience.
• “Aadhaar Mitra” offers features like locating Aadhaar centres, checking complaint status, finding enrolment centres, booking appointments etc.
• With the chatbot, you can check the progress of your complaints and get updated information on their status.
• The chatbot supports English and Hindi languages.